Overview
We are seeking a professional and personable Front Receptionist to be the welcoming face of our Padel club . The ideal candidate will possess excellent communication skills, a friendly demeanour, and the ability to manage multiple tasks efficiently. someone with ideal sports knowledge or first aid experience will be ideal . This role offers an opportunity to be part of a dynamic team in a vibrant environment, providing exceptional guest services and ensuring smooth daily operations.
can start immediately from Thursday .Must be over age of 21
Duties
- Greet visitors and guests with warmth and professionalism, creating a positive first impression upon entering the Padel club .
- Manage incoming calls with exemplary phone etiquette, directing enquiries to appropriate departments
- Handle guest check-ins and check-outs efficiently, ensuring all procedures are followed accurately
- Maintain the reception area’s organisation, including managing appointments and scheduling meetings
- Assist with administrative tasks such as data entry, filing, and correspondence as required
- Provide information about services offered and respond to guest queries promptly and courteously
- general hygine and clear up of the space within the Padel courts and reception area.
Skills
- Multilingual or bilingual abilities are highly desirable to assist diverse guests effectively
- Excellent phone etiquette and communication skills are essential for handling enquiries professionally
- Previous experience in hotel or hospitality environments is advantageous but not mandatory
- Strong organisational skills with the ability to prioritise tasks efficiently
- Friendly, approachable demeanour with a genuine commitment to guest service excellence
- Ability to remain calm under pressure and handle challenging situations diplomatically
This role is ideal for motivated individuals who enjoy engaging with people and delivering outstanding service in a professional setting.
Pay: £11.00-£14.00 per hour
Benefits:
- Casual dress
- Free parking
- On-site parking
Application question(s):
- Can you work early mornings 6am shifts or late evening such as closing at 12am
- Can you start work from Thursday 09/07/2025
- Do you have any health and safety training or first aid training
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
