The Role
We are looking for an organised and friendly Administrative Coordinator to join our team. This is a key role supporting the day-to-day running of our domiciliary optometry service, ensuring appointments are efficiently scheduled, patient records are accurately maintained, and our clinicians are fully supported in delivering outstanding patient care.
Key Responsibilities
- Manage incoming calls, emails, and enquiries from patients, relatives, care homes, and healthcare professionals.
- Schedule, confirm, and coordinate patient appointments and clinician diaries.
- Plan and optimise daily visit routes for optometrists.
- Maintain accurate patient records and databases.
- Process administrative paperwork, referrals, and NHS documentation.
- Liaise with care homes and community partners to coordinate clinics and visits.
- Monitor and follow up on outstanding appointments, reports, and documentation.
- Provide excellent customer service and resolve enquiries professionally.
- Support compliance with GDPR, confidentiality, and company policies.
What We Offer
- Competitive salary.
- Supportive and friendly team environment.
- Ongoing training and development opportunities.
- Opportunity to make a real difference to patients who need accessible eye care services.
Job Type: Part-time
Pay: £100.00 per day
Benefits:
- Casual dress
- On-site parking
- Work from home
Work Location: Hybrid remote in Cambridge (Cambridgeshire, East of England Region)
