Company Overview
Vertüe Dental is an innovative Dental & Implant clinic located in Pinner, Middlesex.
We are committed to delivering exceptional patient care and utilizing the latest technology, we strive to enhance our patients' confidence and well-being through advanced treatments and personalized service.
This is a unique opportunity for you to obtain a Full GDC Nursing Qualification (with GDC registration). There are options for this to be either fully funded or self-funded which will be discussed at interview stage.
Summary
We are seeking a friendly, trustworthy and professional employee to join our team at Vertüe Dental in Pinner. In this role, you will be the first point of contact for our patients, ensuring they receive a warm welcome and excellent service. Your contribution will help us maintain our reputation for outstanding patient experience and care.
Key Responsibilities:
- Prepare and maintain dental equipment, instruments, and materials within the surgery.
- Execute infection control and decontamination procedures rigorously.
- Accurately record dental charting conducted by clinicians.
- Skillfully prepare, mix, and handle dental materials.
- Manage compliance and regulation.
- Provide chair-side support during a range of specialist dental procedures.
- Offer compassionate support and reassurance to patients throughout their visit.
- Assist with reception and administration tasks such as appointment scheduling, payment processing, and paperwork management.
- Ensuring premises is kept clean in interior & exterior.
- Undertake some front of house duties to ensure a seamless patient experience.
- Reception - must be able to work both as a nurse (on clinical days) and receptionist (admin days).
- Comply with practice policies and keep up to date with CPD course requirements.
What We're Looking For:
The ideal candidate will be:
- Committed, enthusiastic, and motivated.
- Possess excellent communication skills, both in person and over the phone.
- A dedicated team player with a strong work ethic.
- Reliable, trustworthy & punctual. Someone able to deliver exceptional customer service consistently.
- Have a 'can-do' attitude - comfortable with being flexible and adapting. A natural problem solver and doer. Organised and proactive approach in dealing with daily activities.
- A passion for Wellbeing & Growth - a keen interest in being the best version of yourself. You are always looking for ways to learn and improve, to inspire people including patients whilst having fun and doing the right thing.
Perks and Opportunities:
- Part-time position: 3-4 days per week.
- One late night per week (until 7.00pm) with an Early finish on Fridays (3pm).
- Indemnity and basic CPD fees covered
- Local discount reward scheme
- Staff events
- Gym allowance (opposite clinic).
Duties (on non-clinical days)
- Marketing strategies, social media creation/management
- Raising Local community awareness
- Schedule and confirm appointments, ensuring efficient use of the dentist's time.
- Maintain accurate patient records and manage electronic health records (EHR) systems.
- Handle incoming calls, respond to inquiries, and provide information about services offered.
- Process patient payments and manage billing inquiries with professionalism.
- Collaborate with dental staff to ensure smooth operations within the practice.
- Assist in maintaining a clean and organised premises.
- Communicate effectively with patients regarding treatment plans and follow-up appointments.
- Completing practice logs and ensuring keeping compliance up to date.
Requirements
- Strong organisational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent communication skills, both verbal and written, with proficiency in English.
- IT skills and training with SOE (advantageous) for managing appointment scheduling software and electronic health records.
- Enhanced DBS check approval
- Hepatitis B vaccination (2x doses)
Start date is ASAP. If you feel that this job role is suitable for your next career pathway, we encourage you to apply!
Pay: £11.00-£16.50 per hour
Benefits:
- Company events
- Company pension
- Employee discount
- Free flu jabs
- Gym membership
- On-site parking
Ability to commute/relocate:
- London HA5 3JF: reliably commute or plan to relocate before starting work (required)
Language:
- English Fluently? (required)
Work authorisation:
- United Kingdom (required)
Location:
- London HA5 3JF (required)
Work Location: In person