WHO WE ARE
The Daisy Green Collection brings relaxed and buzzing Australian food, wine and coffee culture to London. Through individually designed cafes and restaurants, we create iconic spaces that become local destinations and meeting points for our surrounding residents, workers and visitors.
Our food is carefully sourced and cooked in house from scratch. Menus are inspired by our founders, Prue Freeman, childhood at home on her sheep farm and hot summers on the beach. Food combines simple fresh Mediterranean ingredients with POPs of Asian flavours and textures. There is an overriding sense of freshness, quality and simplicity.
Over the last decade the business has grown organically to include an exciting mix of cafes, restaurants, secret underground gardens, canal boats and shipping containers. Each site is an adventure and a story carefully curated for its unique audience. The business is made up of 19 venues all within Zone 1, Central London and Richmond.
WHO ARE YOU
We're looking for someone with a big, warm personality and a can-do attitude who is strong under pressure and can manage the daily flow of customers.
Someone who goes the extra mile to create guest experiences and greets our guests with the warmest of welcomes when arriving at our venue.
Being the first point of contact this role is so crucial to our guests' experience. Someone who thrives in a busy service and who takes initiative to solve challenges and create systems to drive efficiencies. We are looking for someone who can multitask and jump in to other areas.
This is a role for someone who enjoys multitasking and always staying focused and busy, someone that ensures that all guests are personally attended, and to create an exceptional first and last impression during their time in our premises.
Previous ResDiary booking experience would be preferable but not essential.
DESIRED SKILLS & EXPERIENCE FOR OUR HOST
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Greeting guests as they enter.
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Organising table bookings for the day before peak times to maximise covers.
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Providing guests with menus and answering any initial questions.
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Seating guests at tables or in waiting areas.
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Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
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Engaging with guests to ensure they're happy with food and service.
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Responding to complaints and helping to resolve them.
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Answering phone calls, taking reservations and answering questions.
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Have good knowledge of our menu.
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Helping out with other positions in the restaurant as needed.
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Providing great customer service.
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Aiding in VIP and large group bookings
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Helping on events with the event management team
WHAT WE OFFER OUR TEAM MEMBERS
- 25% off food and drink at any Daisy Green Collection venue
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Staff food and coffee while on shift
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Complimentary drink after shift
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Company social events (seasonal parties & team outings)
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Training days provided by outstanding food & drinks brands
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Fast progression for the right candidate
How to apply: Click on the Apply Now button to apply through Zapid.
