Assistant Food & Beverage Manager
Would you love to work with ouraward winning teamto achieve the business aspirations? Our ideal candidate will be driven, ambitious and bring new creative ideas to driving revenue.
As The St Mawes hotel Assistant Food & Beverage Manager you will be responsible for managing operations to deliver an exceptional guest and team member experience; manage, train, and develop team members, and work within all budgeted guidelines. Specifically, you will be responsible for performing the below objectives to the highest standards.
Benefits
· Job Types: Full-time, Part Time, Permanent.
· Salary: Competitive
· Holidays: 28 days per year increasing year on year (capped at 5 years)
· FREE FERRY travel if commuting from outside St Mawes.
· LIVE IN AVAILABLE (Staff accommodation near to the hotel with parking).
· Generous Tips Paid Monthly
· Free Meals and drinks on duty.
Job purpose for F&B Assistants
Join our team and we will work together to achieve your goals!
Objectives
· Coordinating daily restaurant & hotel management operations at The St Mawes hotel.
· Responsible for the delivery of first-class guest service at all times.
· Responsible for growing the team spirit between the front of house and kitchen staff.
· Maintaining the restaurant’s revenue & quality goals.
· The smooth running of the restaurant operations including the hidden cinema.
· Maintain company philosophy through standard operating procedures and sequence of service.
· Feedback & complaint handling.
Responsibilities
· Coordinate daily Front of House restaurant operations.
· Management of F&B team rotas according to business demand.
· Deliver superior service and maximize guest satisfaction.
· Respond efficiently to customer complaints.
· Appraise staff performance and provide feedback to improve performance.
· Control operational costs and identify measures to cut waste.
· Train new and current employees and maintain service practices.
· Provide strong leadership.
· Keeping Food and Beverage and overhead trackers up to date and accurate.
· Strong knowledge of the EPOS system and the contact for any related issues and training.
· Support events and large group bookings to ensure they are run effectively with appropriate pricing and costs considered.
· Co-ordinate with reservations team to maximise bookings and manage cancellations & no shows.
About you
· You have to be a flair and passion for service to achieve the highest of standards.
· You have to be flexible, articulate and have a desire to progress to the next level.
· You will be hard working, reliable, trustworthy and competent enough to work alone and have the experience and people skills to work within a team.
· Be calm and focused in a high pressure, busy environment.
· Infectious personality, warm and welcoming by nature.
· Flexible approach to working hours.
Job Types: Full-time, Permanent, Internship
Contract length: 12 months
Pay: From £32,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
- Free parking
Experience:
- Supervising experience: 1 year (required)
- Hospitality: 1 year (preferred)
Work Location: In person
