Receptionist / Administrator - Atrium Fitness, Ely
Atrium Fitness is a well-established independent health club in Ely, and we're looking for a friendly, organised and reliable Receptionist / Administrator to join our team.
This is a varied role. You'll be one of the first people our members see when they arrive, so we're looking for someone who is confident dealing with people, enjoys being part of a team and can keep on top of the admin that keeps the club running smoothly.
The role will include:
- Welcoming members and visitors
- Answering telephone calls and emails
- Dealing with general membership enquiries
- Processing memberships, payments and account updates
- Booking appointments and helping members with class bookings
- General reception and administrative duties
- Keeping member records accurate and up to date
- Helping resolve everyday member queries
- Supporting the management team with day-to-day administration
- Helping keep the reception area tidy, organised and welcoming
We're looking for someone who is:
- Friendly, confident and comfortable talking to people
- Well organised with good attention to detail
- Reliable and able to work without constant supervision
- Comfortable using computers and learning new systems
- Able to deal calmly and professionally with different situations
- A good communicator, both face-to-face and in writing
- Happy working as part of a small, close-knit team
Previous reception, customer service or administration experience would be useful, but attitude and reliability are just as important.
You don't need to be a fitness fanatic. What matters is that you're approachable, organised and genuinely enjoy dealing with people.
Atrium Fitness has been part of the Ely community for more than 30 years and offers a gym, swimming pool, sauna, steam room, spa, exercise classes and Reformer Pilates.
If you're looking for a varied role where no two days are quite the same, we'd like to hear from you.
Pay: £8.00-£12.71 per hour
Benefits:
- Company pension
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Sick pay
Work Location: In person
