We are looking for an enthusiastic and results-driven Aftersales Manager to join our team in St Helens. This role is responsible for the efficient and profitable operation of the service department while delivering an excellent customer experience.
What We Offer
- Up to 34 days paid leave per year
- Company car
- Commission
- Employee of the Month scheme (including holidays to the company apartment)
- Company sick pay
- Confidential Wellness Support & Medicash
- Brand and manufacturer training with paid accreditation
- Company pension, employee discount, referral scheme
- Health & wellbeing programme, free flu jabs
Key Responsibilities
- Achieve service department budget and customer service targets
- Ensure accurate job costing and invoicing
- Control parts and materials to ensure profitability
- Improve customer satisfaction and retention
- Manage and develop a team of Service Advisors, Technicians, and Parts Advisors
- Work closely with brand partners and meet brand standards
Requirements
Essential
- Experience in the retail motor trade
- Strong technical knowledge of a service department
- Excellent communication and customer service skills
Desirabable
- Knowledge of vehicle and consumer legislation
- Technical or engineering qualifications
- Previous Service Manager or leadership experience
Additional Information
Applicants must have the Right to Work in the UK. Sponsorship is not available. We reserve the right to close this vacancy early.
If this sounds like the right opportunity for you, apply today.
Job Type: Full-time
Pay: Up to £40,000.00 per year
Benefits:
- Company car
- Company pension
- Employee discount
- Financial planning services
- Free flu jabs
- Health & wellbeing programme
- Referral programme
- Sick pay
Experience:
- Motor Trade: 2 years (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: On the road
