Job Overview
We are seeking a dedicated and professional Patient Coordinator specialising in Aesthetics to join our team. This role involves providing exceptional customer service, managing patient appointments, and supporting the smooth operation of our aesthetic clinic. The ideal candidate will possess excellent organisational skills, a friendly demeanour, and previous office experience. This is an excellent opportunity for someone passionate about aesthetics and committed to delivering outstanding patient care.
Responsibilities
- Greet patients warmly and provide a welcoming environment
- Manage patient appointments efficiently, including scheduling, rescheduling, and confirming bookings
- Maintain accurate patient records and ensure confidentiality at all times
- Assist patients with enquiries regarding treatments and procedures
- Coordinate communication between patients and practitioners to ensure seamless service delivery
- Support administrative tasks such as processing payments and managing correspondence
- Ensure the clinic’s reception area remains organised and professional in appearance
- Uphold health and safety standards in accordance with clinic policies
Requirements
- Prior experience in an office environment or administrative role is preferred
- Excellent organisational and time-management skills
- Strong communication skills, both written and verbal
- Friendly, approachable manner with a professional attitude
- Ability to multitask effectively in a fast-paced environment
- Knowledge of aesthetic treatments or healthcare settings is advantageous but not essential
- Proficiency in standard office software programmes (e.g., MS Office)
- A commitment to providing outstanding patient care and support
Pay: £24,420.00-£38,755.32 per year
Work Location: In person
