1. Demonstrate a broad knowledge of fire glass products, techniques, rules and regulations; use this knowledge to drive sales.
2. Able to identify current and prospective sales opportunities, and managing relationships with existing and new customers.
3. A sound knowledge of the principles and practices of sales, with an ability to open, negotiate and close a sale.
4. Excellent interpersonal skills with exceptional influencing and negotiation skills.
5. Ability to exercise initiative and independence when carrying out this role, whilst also working effectively as part of a team to meet tight deadlines and agreed targets.
6. Demonstrate sound I.T skills including a working knowledge of Microsoft Office packages.
7. An ability to analyse, record and report data efficiently and accurately.
8. Knowledge of producing management information and report writing.
9. Ability to provide exceptional customer service/care.
10. Knowledge of contributing to/developing business plans which align to company goals.
11. An awareness of, and commitment to, equality of opportunity
12. Demonstrate an understanding of equalities in the workplace.
13. Experience: specify type, level and qualitative (not quantitative required); if any.
14. Extensive experience of working within a sales and customer account management role.
15. Qualification: specify type and level required (including equivalents); if any.
