Team Leader – Surbiton Supported Living (Full-Time)
Location: Woking
Pay: £13.75 per hour
Please note: There is no sponsorship available for this role.
Located in Surbiton, our supported living service is a welcoming home where adults with mental health needs, autism, and learning disabilities are supported to live fulfilling, independent lives. As a Team Leader, you’ll play a key role in guiding a dedicated team of support workers while empowering residents to thrive through compassion, structure, and community engagement.
Your Role & Purpose
As Team Leader, you will lead by example, promoting a positive, person-centred culture where both staff and residents feel supported and valued. You will:
- Supervise, mentor, and inspire your team, supporting ongoing development
- Ensure the safety, wellbeing, and independence of service users, including during crisis situations
- Oversee day-to-day operations, rota planning, and smooth handovers
- Encourage residents’ participation in activities, community outings, and skill-building
- Maintain high standards of care planning, record-keeping, and compliance with CQC and company policies
Key Responsibilities
- Lead and manage a team of support workers to deliver consistent, high-quality, person-centred care
- Allocate duties, create rotas, and support predominantly day shifts with occasional evenings, weekends, sleep-ins, and waking nights
- Provide guidance, supervision, and foster a collaborative team culture
- Support service users with personal care, medication, and daily routines while promoting dignity and independence
- Encourage creative engagement, hobbies, and community involvement
- Liaise with families, external professionals, and clinical teams
- Respond calmly to emergencies, update risk assessments, and promote safe, positive behaviour
What You’ll Bring
- Previous experience in care, ideally supporting adults with learning disabilities, mental health needs, autism, or challenging behaviour
- Level 3 qualification in Health and Social Care
- A valid UK driving licence
- Leadership experience with the ability to supervise and mentor staff
- A calm, empathetic approach to challenging situations
- Strong organisational, communication, and record-keeping skills
- Flexibility to work mainly day shifts, with some evenings, weekends, sleep-ins, or waking nights
Employee Benefits
- Casual dress policy
- Company pension
- Free on-site parking
- Employee referral programme
- Employee of the Month and bonus schemes
Why Join Us in Woking?
At ESTOCARE group, you’re more than a Team Leader, you’re a mentor, role model, and community builder. You’ll benefit from:
- A supportive and appreciative team culture
- Opportunities to grow your leadership and professional skills
- A welcoming, home-like environment
- The chance to make a genuine difference in people’s lives every day
If this sounds like the right role for you, we’d love to hear from you! Apply now and take the next step in your care journey.
Job Types: Full-time, Permanent
Pay: £13.75 per hour
Benefits:
- Free parking
- On-site parking
Ability to commute/relocate:
- Surbiton KT6: reliably commute or plan to relocate before starting work (required)
Experience:
- care management: 1 year (required)
Work authorisation:
- United Kingdom (required)
Location:
Work Location: In person
