Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our veterinary team in providing exceptional care and service at our soon to be brand new Blackheath clinic!
As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care.
Job requirements
- Proven experience in a Practice Manager role within a veterinary setting (desired)
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proficiency in using veterinary practice management software (driven to learn)
- Ability to handle multiple tasks and prioritise effectively
- Strong problem-solving skills and attention to detail
- Commitment to delivering high-quality care and customer service
Job responsibilities
- Oversee the daily operations of the veterinary clinic
- Manage and support clinical and administrative staff
- Ensure compliance with all veterinary regulations and standards
- Implement and maintain efficient workflows and procedures
- Monitor financial performance and manage budgets
- Coordinate with veterinary professionals to optimise patient care
- Handle client inquiries, complaints, and feedback
- Maintain inventory and order supplies as needed
- Foster a positive and collaborative work environment
Job benefits
- Working in a beautiful clinic, alongside highly skilled veterinary professionals
- Being part of a people (and animal) first culture
- 210 hours annual leave, plus your birthday off
- Salary sacrifice pension scheme provided by Nest
- World class team, with room to grow and learn
- Regular company social events
- A secure & growing business.
Job Type: Full-time
Pay: £35,000.00-£40,000.00 per year
Benefits:
- Company events
- Employee discount
- Private medical insurance
- Referral programme
Application question(s):
- Have you worked towards KPIs before?
- What are your salary expectations for this role?
Experience:
- Practice management: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
