We are looking for a organised and proactive Administrator to provide essential day-to-day administrative and operational support to the Registered Manager and staff team. This is a varied role that sits at the heart of the home's running, ensuring records are accurate, compliance is maintained, and the office function runs smoothly — freeing up the care team to focus on clients across our service.
Key responsibilities
- Maintain accurate and up-to-date records for clients , including care files, placement plans, health appointments, and incident reports
- Support Registered Managers with Ofsted compliance documentation and regulatory reporting (Regulations 27, 40, 41, 44, 45) including CQC
- Manage referral administration — logging enquiries, collating placement information packs, and coordinating with placing authorities
- Handle general correspondence including emails, letters, and telephone calls on behalf of the home
- Maintain staff HR records, including DBS checks, training logs, supervision records, and workforce development plans
- Coordinate staff rotas, timesheets, and holiday records in liaison with the manager
- Process invoices, petty cash, and resident allowances, maintaining clear financial records
- Manage supplies and ordering for the home — office, household, and care-related items
- Support scheduling of LAC reviews, placement planning meetings, and external professional visits
- Maintain the home's health and safety records, including fire drills, PAT testing logs, and risk assessment reviews
- Assist with the preparation of monthly audit reports and management information
Job Type: Permanent
Pay: £12.71 per hour
Benefits:
- Free parking
- On-site parking
Work Location: In person
