Business Support Administrator
Salary: £25, 877.80 per annum
Location: Bedford
Hours: Monday to Friday on a rotating shift pattern
Shift pattern:
7:30am to 3:30pm (7:30am to 3:00pm on Fridays)
9:00am to 5:00pm (9:00am to 4:30pm on Fridays)
As part of providing office cover throughout the working day, you'll be required to work both shifts above on a rota basis.
Are you an organised, customer-focused professional who enjoys supporting colleagues and creating a positive workplace experience? We're looking for a proactive Business Support Administrator to join our team and play a key role in keeping our office and business support services running smoothly.
This is a varied role where no two days are the same. You'll provide business and facilities support across the organisation, helping to deliver an excellent service to colleagues, visitors and customers.
As a Business Support Administrator, you will be:
- Acting as the first point of contact for visitors, colleagues and deliveries attending the office.
- Managing incoming and outgoing correspondence, ensuring it is processed accurately and within agreed timescales.
- Preparing meeting rooms and ensuring office facilities, kitchen areas and refreshments are maintained to a high standard.
- Responding to business support and facilities requests, helping to resolve issues efficiently and effectively.
- Supporting central purchasing activities, including raising purchase orders, processing invoices, liaising with suppliers and maintaining stock levels of office supplies.
- Maintaining accurate document management and archiving records, including supporting Data Subject Access Requests (DSARs).
- Working collaboratively with colleagues to provide an efficient and customer-focused service across the business.
What we're looking for:
- A strong team player who enjoys working collaboratively and supporting colleagues to achieve shared goals.
- Customer focused, with a commitment to delivering an exceptional service experience.
- Highly organised, with the ability to manage multiple tasks and competing priorities effectively.
- Adaptable and flexible, with a positive can-do attitude and willingness to take on a variety of responsibilities.
- An excellent communicator with strong interpersonal skills and the ability to build positive working relationships.
- Comfortable working independently while also contributing as part of a wider team.
- Detail-oriented with strong problem-solving skills and a proactive approach.
- Confident using Microsoft Office applications and other IT systems.
- GCSE English and Maths (Grade C/4 or above), or equivalent.
- Flexible, adaptable, and willing to take on a variety of tasks-including some lifting and moving of office equipment.
- Previous experience in a customer-focused office support or administrative role.
- Experience of working within a team environment to achieve shared objectives.
Working Arrangements
This role is primarily office-based due to the nature of the service provided. Following successful completion of probation, there may be opportunities for some home working; however, this will always be dependent on service requirements and business needs.
Why join us?
At bpha, our values are at the heart of everything we do. We take responsibility, show empathy, work better together and are ambitious about delivering excellent services for our customers and colleagues. If you're looking for a varied and rewarding role where you can make a real difference as part of a supportive team, we'd love to hear from you.
A quick note
Even if you don't meet every requirement listed, we'd still love to hear from you if you're enthusiastic, eager to learn and believe you'd be a great fit for the role.
bpha reserves the right to close applications before the advertised closing date, therefore early applications are encouraged.
All offers will be subject to satisfactory pre-employment screening, including DBS check and references.
