Senior Manager Medical Operations
This role is based in Weybridge UK
Journey with us!
Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world
About Us
Royal Caribbean Group is the world’s largest cruise line It couldn’t be a more exciting time to join a global business that is blazing a trail in the travel industry right now
At Royal Caribbean Group we never rest on our laurels; we constantly strive to improve our work and be at the forefront of the industry The work that we do is exciting challenging and innovative We are passionate we are innovative and we are unstoppable
The Role
A licensed medical doctor with ample experience in shipboard maritime medicine who will be responsible to provide medical support to the operation of the designated medical teams as well as liaise and engage with senior level colleagues in hotel and maritime operations local and regional government officials and leaders of other external organizations as needed The support to the shipboard medical teams includes but is not limited to providing guidance to the doctors on the ships via emails phone calls and coverage of the help line This position does not make clinical decisions on the treatment of patients at any time or under any circumstances Shoreside doctors provide guidance and leadership to the shipboard doctors The final decision on the treatment of any patient including the need to evacuate a patient relies on the ship’s doctor(s)
Essential Duties and Responsibilities
- Provide medical advisory services to shipboard doctors across all Royal Caribbean Group brands
Provide guidance to the shipboard doctors on the disembarkation of patients such as the pertinence to proceed with a shoreside referral- end of contract referral or medical sign off
- Provide guidance to the shipboard doctors on the procedures to evacuate a person from a ship
- Guide shipboard doctors on the procedures to sign off a crew member and provide medical end of contract referrals
Provide advice and/or guidance on differential diagnoses coordination of care and care/treatment support- as needed (shoreside doctors do not make direct patient care decisions)
Participate in the review process of surgical treatments for crew members- ensuring appropriate clinical documentation and explanation of need for the requested surgical procedure
- Support crew wellness programs
Provide regular- periodic on-call coverage for the helpline in support of the shipboard medical teams
Provide medical consultation and guidance with the shoreside Public Health team- to shipboard medical teams for onboard crew infectious diseases cases and outbreaks
Support and facilitate as needed shipboard infectious disease vaccination programs including influenza and SARS-CoV-2- as needed
Review pre-employment/re-employment physicals of new/returning crew- as needed
- Deploy to ships in situations of illness outbreaks or emergency coverage needs (must maintain credentials to work onboard)
Provide medical consultation and support for onboard crew infectious diseases outbreaks and individual cases of infection such as chicken pox- measles or tuberculosis
- Support Crew Medical and Risk Management teams to ensure effective review and management of medical cases
Support and provide as needed- medical team training and education
- Provide input on the performance evaluations of shipboard medical
- Perform other duties as required
Serve as primary liaison with Health Authorities and engage with other government officials- as needed to support and advance RCG’s success
Travel with Public Health Authorities for ship inspections- as needed
- Support recruitment of doctors and nurses
- Assess capabilities of and establish relationships with medical facilities in relevant Asian ports
Qualifications
- Licensed Medical Doctor
- Experience as a shipboard Senior Doctor for at least 5 years is preferred
Ten (10) years minimum- of experience as a medical practitioner
Familiarity and comfort with data collection review and analysis-
- Understanding of performance and outcomes measures and their application to driving improved performance and quality
Ability to travel to ships to provide onsite support and management as needed
Knowledge and Skills
- Ability to motivate multifunctional team and lead remotely
- Cross-cultural sensitivity
- Excellent verbal and written communication skills
- Fluent in English
Skilled in word processing- spreadsheets and presentation software
We know there's a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race colour religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment
Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!
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