Customer Service Representative
Location: Dalkeith
Full-Time | In-Person
Our client is looking for a Customer Service Representative to support customer-facing promotional campaigns across Dalkeith.
This opportunity is ideal for someone who enjoys speaking with people, building positive relationships, and providing clear, helpful information in a face-to-face environment.
The Role
As a Customer Service Representative, you'll be a key point of contact for customers, helping answer questions, explain campaign information, and create a positive experience throughout each interaction.
You'll work across promotional environments and community settings, developing valuable communication, customer service, and sales skills.
Your Responsibilities
- Engaging with customers face-to-face and creating a welcoming first impression
- Providing clear information about products, services, and promotional campaigns
- Answering customer questions and addressing concerns professionally
- Understanding customer needs and providing appropriate information or solutions
- Supporting customer registrations, enquiries, and onboarding processes
- Maintaining a professional and positive approach during every interaction
- Working towards individual and team performance goals
- Participating in ongoing coaching and training sessions
Benefits
- Uncapped commission opportunities and performance incentives
- Full training on products, campaigns, and customer engagement
- Ongoing coaching and professional development
- Opportunities to progress into senior and leadership positions
- A supportive and collaborative team environment
- Practical experience in customer service, sales, and face-to-face communication
The Ideal Candidate
- Enjoys speaking with and helping people
- Has strong communication and interpersonal skills
- Is friendly, approachable, and professional
- Is confident working in a face-to-face environment
- Can remain positive and focused in busy settings
- Is motivated to learn and develop new skills
- Brings a reliable and proactive approach to work
If you're looking for a people-focused opportunity where you can build your communication skills, gain practical customer experience, and develop professionally, apply today.
Job Type: Full-time
Pay: £650.00-£800.00 per week
Benefits:
Application question(s):
- Are you able to provide your preferred email address for your job search?
Work authorisation:
- United Kingdom (required)
Work Location: On the road
