Overview
We are seeking a highly organised and professional Medical Secretary to join our healthcare team. The successful candidate will provide essential administrative support to medical practitioners, ensuring smooth daily operations within the practice. This role offers an excellent opportunity for individuals with strong communication skills and a background in healthcare administration to contribute to high-quality patient care.
Responsibilities
- Preparing and maintaining patient records within EMIS web
- Handling correspondence, including emails, phone calls, and postal mail, ensuring timely responses
- Completing GP referrals and completing medical questionnaires
- Coordinating with medical staff to facilitate patient flow and clinic operations
- Providing exceptional customer service to patients, visitors, and healthcare professionals
- Maintaining organised filing systems both digitally and physically
- Ensuring compliance with confidentiality protocols and data protection regulations
- Occasional reception cover
Requirements
- Proven experience in an administrative or secretarial role, within a healthcare setting
- Good knowledge of Microsoft Word, Excel and Outlook
- Strong understanding of medical terminology and healthcare procedures
- Excellent communication skills, both written and verbal
- Organisational skills with the ability to prioritise tasks effectively
- Good IT literacy and familiarity with office equipment and software applications
- Demonstrated customer service skills with a professional attitude
- Effective time management skills to handle multiple responsibilities efficiently
Pay: From £14.00 per hour
Benefits:
- Free flu jabs
- Store discount
Work Location: In person
