Overview We are seeking a detail-oriented Administrative Assistant to support property operations across a large portfolio (500+ properties) and multiple landlord accounts. The role requires accuracy and efficiency in a fast-paced environment, with a focus on timely rent processing, invoicing, and scalable process improvements.
Key Responsibilities
-Account management: verify and reconcile rent payments against leases for a high-volume portfolio and issue landlord statements
-Service charges and ground rents: monitor payments, follow up on outstanding charges, and ensure timely settlements across properties.
-Utility bills: register tenant bills, obtain vacant-period bills for landlords, and assist with final bills for previous tenants.
-Rent insurance claims: file claims for arrears and liaise with insurers to resolve.
Essential requirements:
-Cantonese speaking and Chinese typing
Preferred:
-Immediate availability
-Clerical or accounting experience
-Proficiency in MS Excel
-Prior property management or related administrative experience (preferred but not required)
Pay: £25,000.00-£30,000.00 per year
Benefits:
- Bereavement leave
- Company events
- Sick pay
Language:
Work Location: In person
