The Role
Are you organised, proactive and confident supporting a operations team? Do you enjoy coordinating information, keeping tasks on track and helping projects run smoothly from start to finish?
Vital Synergy is looking for an Operations Support to join our growing team. This office-based role is ideal for someone with strong administration skills, excellent attention to detail and the ability to support project coordination, documentation, communication and day-to-day operational tasks within a fast-paced commercial engineering environment.
What you will do
ROLE OVERVIEW
This is a full-time, permanent office-based role for an organised and proactive individual who can manage multiple tasks through to completion. The Operations Support role will help coordinate commercial engineering projects from pre-construction through to delivery and handover, working closely with the Operations Support Manager, project managers, site teams, directors, suppliers and subcontractors.
The successful candidate will support day-to-day project coordination, helping ensure programmes, deliveries, documentation and daily requests are managed efficiently and followed up clearly.
· Project Administration Support – Support the Operations Support Manager and wider projects team with daily administrative duties across commercial projects.
· Pre-Construction Support – Assist with setting up new projects, saving documentation, issuing information, maintaining trackers and helping prepare project folders on SharePoint.
· Communication & Coordination – Liaise with site managers, project managers, directors, clients, suppliers and subcontractors to ensure information is shared clearly and actions are followed up.
· Programme & Delivery Support – Help monitor project programmes, delivery dates and site requirements to support the team in meeting key deadlines.
· Purchase Orders & Supplier Support – Raise, issue and track purchase orders, request quotes, chase deliveries and help resolve supplier queries where required.
· Subcontractor Support – Assist with subcontractor onboarding, compliance documentation, insurance, DBS/CSCS requirements and general project-related queries.
· Meeting & Action Support – Support with arranging meetings, preparing notes, updating action trackers and following up on outstanding tasks.
· Handover Packs – Help put together project handover packs, including relevant certificates, commissioning information, O&M information, warranties, datasheets and close-out documentation.
· Document Control – Save, file and maintain accurate project records, drawings, site information, RAMS, compliance documents and correspondence in the correct locations.
· General Office Duties – Assist with opening and closing the office, replenishing coffee and kitchen supplies, maintaining stationery levels, supporting visitors and helping keep the office organised.
· Wider Team Support – Provide flexible support to the Operations Support Manager, project managers and directors with any reasonable administrative tasks required to keep projects running smoothly.
What We’re Looking For
· Experience in administration or project support.
· Strong organisational skills – Ability to manage multiple tasks, prioritise workload and keep accurate records.
· Confident communicator – Comfortable liaising with site managers, project managers, directors, suppliers, subcontractors and clients.
· Proactive approach – Able to anticipate what needs doing, follow up actions and work well in a busy project environment.
· Attention to detail – Ensuring project documents, purchase orders, trackers and handover information are accurate and up to date.
· IT proficiency – Experience using Microsoft Office Suite, Outlook, Excel, SharePoint and Teams.
· Team player – Willing to support colleagues across operations, projects and office administration.
· Knowledge or interest in mechanical, electrical, construction or commercial project environments would be beneficial.
· Full UK driving licence.
· Right to work in the UK.
What we offer
Competitive salary (dependent on experience)
Company pension scheme
On-site parking
Mobile device / laptop
Employee discounts
Additional holiday day after 2 year's service
Ongoing training and professional development
Clear career progression pathways
Opportunity to work on large-scale commercial and low-carbon projects
Pay: £12.71-£14.00 per hour
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Work Location: In person
