Lead Auditor
Arriva Road Transport Services (ARTS)
Hybrid, Derby
Permanent
Arriva Road Transport Services (ARTS) which is part of Arriva UK Trains and oversees and manages all aspects of coaches, buses, taxis and coordinators which are provided for rail replacement, special events, school support and train crew support across the portfolio of customers within ARTS in both a pre-planned and on an emergency basis.
We have an exciting opportunity to join the team as a Lead Auditor based in our Derby offices. Reporting into the Compliance and Safety Manager you will be accountable for all aspects of leading and managing audit requirements for external operators as well as contributing to various aspects of our Health and Safety policies.
The role will not only ensure that all aspects of supplier compliance requirements are organised to ensure delivery of SLA requirements and Client needs, but also documentation regarding audit are checked, confirmed, and approved.
You will receive fantastic benefits and a competitive salary dependant on experience.
Safety Responsibilities:
To promote collaboration with internal and external stakeholders to plan, implement and sustain the delivery of the Safety Management System across the business and to develop a planned programme of audits with our pool of operators including all Coach and Taxi Operators.
Working out in the field engaging Operators, completing a range of audits (face to face, remote or on-site) and providing feedback and supporting operators in implementing corrective actions where required to maintain and exceed expected SLA requirements.
Work as part of a team to deliver a safe, reliable and efficient rail replacement service through a series of desk-based audit checks before or after the operation, satisfying all Arriva Group Assurance requirements. This may include audit checks on supplier compliance documentation, vehicle checks (particularly checking whether these are Public Service vehicle Accessibility Regulations 2000 (PSVAR (2000)) compliant), and any other relevant checks pertaining to the safe delivery of the on-the-ground operations
Stay updated with industry best practices, regulations, and standards to identify opportunities for improving audit processes. Implement these changes to enhance the efficiency and effectiveness of audits.
Compliance Responsibilities;
Responsible for timely organisation and delivery of effective audits on our external suppliers or coordinators in line with our contractual obligations.
To plan and undertake risk-based audits on our operators or visiting on-the-ground live operations to ensure that all aspects of Health and Safety and compliance are adhered to.
Coordinate with any audit report writing, post-audit debriefs, follow-up meetings and actions
Promote change initiatives within the Compliance and Safety department and across ARTS creating a culture which develops employees and supports our succession plans; managing the performance, training, qualifications and development of staff to secure their commitment, competence and to drive improvements in performance and results.
Attending meetings with internal/external stakeholders as required, representing the interests of Arriva UK Trains in a positive and professional manner at all times
Assisting the Safety and Compliance Manager with collation of KPI data and risk/opportunity information for monthly operational board meetings and reports and with the strategic development and future growth of the department as required
Qualifications:
Previous experience in auditing or a related field.
Experience of working in the transport industry
A detailed understanding of Health and Safety within the workplace and operations
Team player who can deliver a proactive and high-quality approach to administration
Collaboration – able to oversee and deliver acceptable audit outcomes with suppliers
Analyses and Innovations – able to use available knowledge and locate and extract data to define, recommend and implement workable solutions to audit issues that arise
Ability to manage interaction and relationships between external and internal stakeholders on compliance issues.
Ability to plan, organise, implement and deliver audits with our suppliers
Although not essential the following would be beneficial;
Our benefits include:
Free travel on Arriva branded rail services around the country
Arriva Village – web based discounts on various products/services on the high street
Employee Assistance Programme – 24hr helpline, covering a multitude of subjects
At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success...
