Office Administrator - Air Imports
Right Now Group are currently recruiting for an Office Administrator to join the Air Imports department for one of our Client based near the Heathrow area.
This is a busy and fast-paced administrative role supporting the smooth movement of air freight shipments from arrival through to final delivery. The successful candidate will communicate with overseas agents, customers and delivery partners while maintaining accurate shipment records and managing a busy shared mailbox.
Location: Heathrow area
Working Hours: Tuesday to Saturday, 09:00-17:30
Pay Rate: £15.18 per hour
Key Responsibilities
Manage and monitor the Air Imports department mailbox
Communicate with overseas agents regarding incoming shipments and delivery requirements
Arrange and coordinate deliveries with transport providers and customers
Maintain accurate records of shipment movements and delivery updates
Track shipments and ensure information is updated promptly on internal systems
Liaise with internal teams, overseas offices, customers and transport partners
Monitor delivery schedules and follow up on delays or issues
Ensure shipment information and documentation are accurate and up to date
Respond to queries professionally and provide timely updates
Support the wider Air Imports team with general administration and day-to-day operational tasks
Maintain a high level of customer service throughout the import process
Requirements:
Previous experience in office administration, logistics or a freight environment
Excellent communication and organisational skills
Strong attention to detail and the ability to maintain accurate records
Confidence communicating by email and telephone with internal and external contacts
The ability to manage a busy mailbox and prioritise multiple tasks
Good computer skills, including Microsoft Office
The ability to work independently as well as part of a team
A proactive approach and the ability to work effectively in a fast-paced environment
Previous experience in air freight, imports or logistics would be advantageous but is not essential
Opportunity to develop your experience within logistics and air freight
If you are organised, reliable and looking to develop your career within logistics and air freight, apply today and become part of the team!
