Care Coordinator Assistant (Part Time) – Supporting Care Redbridge Ltd
Location: Redbridge, London
Job Type: Part-Time
Supporting Care Redbridge Ltd is seeking a reliable, organised, and professional Care Coordinator Assistant (Part Time) to support the day-to-day human resources operations of our growing domiciliary care agency. This is an excellent opportunity for someone with strong administrative and people skills who is passionate about supporting staff and contributing to high-quality care services.
Key Responsibilities
- Coordinate care packages and support services for service users, ensuring care is delivered safely, effectively, and in line with individual care plans
- Schedule and allocate care staff to meet the needs of service users while ensuring continuity of care
- Monitor staff availability, rotas, sickness, annual leave, and emergency cover arrangements
- Maintain accurate and up-to-date records for service users and care staff in accordance with GDPR and company policies
- Conduct regular reviews of care schedules and communicate changes to care staff, service users, and their families where required
- Support the onboarding process of new care workers, including recruitment administration, compliance checks, and induction arrangements
- Monitor staff compliance requirements, including DBS checks, right-to-work documentation, mandatory training, and professional certifications
- Liaise with service users, families, healthcare professionals, local authorities, and other stakeholders to ensure high-quality service delivery
- Respond promptly and professionally to enquiries, incidents, complaints, and concerns
- Support the maintenance of care plans, risk assessments, and other care-related documentation
- Assist with quality assurance processes, audits, and regulatory compliance requirements
- Prepare reports and documentation as required by management
- Promote person-centred care and ensure services are delivered in line with company policies, CQC standards, and relevant legislation
- Participate in on-call duties where required
- Maintain confidentiality and handle sensitive information professionally at all times
Requirements
- Previous experience in a Care Coordinator, Care Administrator, Senior Care Worker, or similar role within health and social care
- Good understanding of domiciliary care, supported living, or residential care services
- Strong organisational and time-management skills with the ability to manage multiple priorities
- Excellent communication and interpersonal skills
- Good knowledge of Microsoft Office applications, including Word, Excel, and Outlook
- Experience using care management and rota scheduling systems is desirable
- Ability to work independently and as part of a team
- High level of attention to detail and accuracy
- Understanding of CQC regulations, safeguarding, GDPR, and care sector compliance requirements
- Ability to handle sensitive and confidential information professionally
- Strong problem-solving skills and ability to respond effectively to changing situations
- A positive, proactive, and professional attitude
- Full UK driving licence and access to a vehicle (desirable)
What We Offer
- Competitive salary
- Supportive and friendly working environment
- Opportunities for training and professional development
- Career progression within a growing care organisation
- Hands-on experience across a broad range of Coordination functions
- The opportunity to contribute to meaningful community care services
Additional Information
Remuneration, including salary and any additional benefits, will be discussed during the interview process.
Supporting Care Redbridge Ltd is committed to promoting equality, diversity, and inclusion and welcomes applications from candidates of all backgrounds.
Pay: From £14,000.00 per year
Work Location: In person
