Property Management Administrator
Location: Redhill & Caterham (split between both offices)
Hours: Monday to Friday, 9:00am – 5:30pm, plus every other Saturday, 9:00am – 3:30pm (with time off in lieu where applicable).
Job Type: Full-time, Permanent
About the Role
We are looking for an organised, proactive and experienced Property Management Administrator to join our busy and friendly team.
This is a varied role supporting our Property Management department across our Redhill and Caterham offices. The successful candidate will have previous experience in residential lettings or property management, with a strong understanding of compliance requirements and excellent administrative skills.
If you thrive in a fast-paced environment, enjoy problem-solving and take pride in delivering exceptional customer service, we'd love to hear from you.
Key Responsibilities
- Providing administrative support to the Property Management team.
- Managing property compliance, ensuring all legal requirements are met.
- Monitoring and arranging:
- Gas Safety Certificates
- Electrical Installation Condition Reports (EICRs)
- Energy Performance Certificates (EPCs)
- Smoke and Carbon Monoxide Alarm compliance.
- Legionella Risk Assessments.
- Maintaining accurate records on internal systems.
- Liaising with landlords, tenants and contractors via telephone and email.
- Logging and progressing maintenance issues.
- Booking contractors and monitoring works through to completion.
- Assisting with tenancy renewals and rent reviews.
- Preparing property management documentation.
- Ensuring compliance deadlines are met.
- Supporting the team with general office administration.
- Delivering a high standard of customer service at all times.
Essential Requirements
- Previous experience in residential lettings or property management.
- Strong knowledge of lettings compliance and current legislation.
- Excellent organisational and time management skills.
- Strong written and verbal communication skills.
- High attention to detail.
- Ability to prioritise a busy workload.
- Confident using Microsoft Office and property management software.
- Full UK driving licence and access to a vehicle is desirable.
Personal Attributes
- Professional and personable.
- Reliable and organised.
- Positive attitude and willingness to learn.
- Calm under pressure.
- Strong problem-solving skills.
- A team player with a proactive approach.
What We Offer
- Full-time, permanent position.
- Competitive salary, depending on experience.
- Supportive and friendly team environment.
- Ongoing training and professional development.
- Career progression opportunities within a growing business.
- The opportunity to work across two successful local offices.
If you have experience in property management, a strong understanding of compliance, and are looking to join a professional and supportive team, we'd love to hear from you.
Pay: £25,000.00 per year
Work Location: In person
