Job Description
Contract: Full time, Permanent
Location:Nottingham, Beeston
Recruitment Partner: Vyoma Gandhi
As an Assistant Customer Supply Chain Manager within the No7 Beauty Company Supply Chain team, you'll report to the Customer Supply Chain Manager and work closely with customers, commercial teams, logistics providers and wider supply chain functions. You will be the primary operational contact for BUK and New Markets customers, managing orders, resolving supply challenges, coordinating new product launches and ensuring exceptional service levels.
-
Manage customer orders and deliveries to ensure excellent service levels.
-
Act as the primary contact for day-to-day customer queries.
-
Monitor service performance and resolve supply risks and issues.
-
Coordinate new product launch activity with customers and internal teams.
-
Manage product listings, pricing updates and SKU changes.
-
Lead customer review meetings and strengthen customer relationships.
-
Investigate supply shortages and implement corrective actions.
-
Work cross-functionally with commercial, logistics and supply chain teams to deliver successful outcomes.
-
Identify and drive continuous improvement opportunities.
-
Support knowledge sharing and collaboration across the wider team.
-
Experience in supply chain, customer operations, logistics or order management.
-
Strong customer service and relationship management skills.
-
Excellent problem-solving skills with a proactive approach.
-
Ability to build effective relationships with a range of stakeholders.
-
Strong organisational skills and attention to detail.
-
Advanced Excel skills.
-
Ability to manage multiple priorities in a fast-paced environment.
-
Experience using SAP and/or E2Open systems.
-
Experience working with retail customers.
-
Experience leading continuous improvement initiatives.
-
Exposure to international or developing markets
At Boots, we believe in nurturing talent and providing opportunities for growth. As an Assistant Supply Chain Manager, you will have the chance to develop your skills and advance your career within our organisation.
Rewards designed for you
Boots Retirement Savings Plan (up to 12% company contribution)
Generous employee discounts for you and a family member
Enhanced maternity/paternity/adoption leave pay
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only.
A bit about us
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
We hope to hear from you soon.
Be brilliant with Boots.
