Job description:
Enrolment Consultant – 9 Month Fixed-Term (Maternity Cover)
Fully Remote
Full-time, Monday to Friday
Salary: £30,000 + performance bonus
Instep is looking for a proactive and detail-oriented Enrolment Consultant to join our Onboarding team on a 9-month fixed-term contract to cover maternity leave.
You’ll play a key role in supporting apprenticeship enrolments, ensuring candidates meet eligibility and compliance requirements, and delivering a smooth, high-quality onboarding experience for learners and employers.
What you’ll be doing
- Supporting candidates and employers through the apprenticeship enrolment process
- Assessing eligibility, including English and maths requirements
- Managing compliance documentation (Apprenticeship Agreements, Training Plans, etc.)
- Ensuring accurate data entry and reporting in onboarding systems
- Applying ESFA funding rules to confirm programme acceptance
- Delivering excellent customer service via phone, email, and digital channels
- Acting as a safeguarding advocate, recognising, responding to, and reporting safeguarding concerns in line with policy and statutory guidance
What we’re looking for
- Experience supporting funded learning or apprenticeship programmes
- Strong organisation, attention to detail, and workload management
- Confident communication skills with learners and colleagues
- Experience using MIS systems (Aptem desirable) and Microsoft Office
- Level 2 English and maths (or equivalent)
Bonus Scheme
Earn £10 per successfully processed apprentice start, paid monthly, based on compliance checks, ILR entry, and funding claims. Subject to completion of probationary period.
Why join Instep?
We offer a competitive benefits package, including:
- 25 days annual leave plus bank holidays
- Birthday leave
- Option to purchase additional holiday
- Christmas shutdown
- Employee Assistance Programme (EAP)
- Medical cash plan
- Refer-a-friend scheme
- Mileage and business expenses paid
- Professional development and progression opportunities
- A values-led, supportive and inclusive culture
Safeguarding Commitment
Instep is committed to safeguarding and promoting the welfare of learners. All appointments are subject to appropriate checks, including an enhanced DBS check, and all staff are expected to share this commitment.
Equality & Diversity Statement
Instep is an equal opportunities employer and is committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and communities and are dedicated to ensuring equality, diversity, and inclusion in our workplace.
If this sounds like the role for you, apply today and join Instep in making a real difference to learners’ lives.
Pay: £30,000.00 per year
Benefits:
Work Location: Remote
