Job Overview
We are seeking a dynamic and customer-focused Counter Assistant to join our team! In this energetic role, you will serve as the frontline representative as our customer service counter, serving our food, and ensuring smooth daily operations. This paid position offers an exciting opportunity to develop your communication abilities while contributing to a vibrant team dedicated to delivering outstanding service.
Duties
- Greet customers and visitors warmly, providing friendly and professional assistance at the counter
- Handle customer orders via phone, or in person with clear communication and positive attitude
- Manage transactions accurately using epos till
- Maintain cleanliness and organization of the counter area to ensure a professional appearance
- Assist with basic maintenance tasks around the facility to support operational efficiency
- Support inventory management by restocking supplies and monitoring stock levels
- Use excellent phone etiquette to answer calls promptly, directing inquiries appropriately
Qualifications
- Strong communication skills, both verbal and written, to interact confidently with customers and team members
- Ability to maintain professional phone etiquette during customer interactions
- Basic maintenance knowledge or willingness to learn routine upkeep tasks
- Previous experience in customer service or retail environments is a plus but not required
Join us in creating a positive experience for every visitor! We value energetic individuals who thrive in fast-paced environments, possess excellent communication skills, and are eager to contribute to our team’s success. This is a paid opportunity designed for motivated candidates ready to make a difference every day.
Pay: From £25,420.00 per year
Benefits:
- Bereavement leave
- Casual dress
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Sick pay
- Store discount
Experience:
- Fish & Chip or takeaway: 1 year (preferred)
Work Location: In person
