We are looking for an experienced personal injury case handler to join our claimant injury department based in Bristol. The successful applicant will be responsible for their own caseload involving a wide variety of injury claims including vulnerable road users such as cyclists, pedestrians and motorcyclists and minor to moderate head injury claims.
A combination of office and home working will be required. The successful candidate will be required to work from our Bristol office 2 days a week. On the days that you are not working in the Bristol office, you will be working from home.
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Efficiently and effectively running own caseload of personal injury claims;
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Pursuing claims up to a value of £25,000.00 through and outside of the MOJ Portal making full use of our case management system;
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Complying fully with agreed service standards;
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Communicating with clients, insurers, expert witnesses and solicitors;
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Attending and participating in weekly risk assessment meetings;
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Managing expectations of clients & effectively deal with any complaints that arise in line with Company policy;
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Attending and participating in weekly risk assessment meetings;
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Any other duties as required
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Experience of handling a claimant injury caseload;
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Working knowledge of MOJ Portal processes;
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Experience of pursuing claims allocated to the Fast Track;
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Experience of litigation to include Issue of proceedings, complying with Court Directions through to Trial;
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Knowledge of a Case Management System;
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Ability to work to strict Service Level Agreements;
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Technical proficiency in claims handling including litigation;
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Excellent written and verbal communication skills;
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Ability to analyse and research legal issues;
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Ability to organise and prioritise work;
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Ability to work as part of a team;
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Law degree, CILEx or equivalent qualification desirable but not essential.
A successful offer of employment is subject to a basic credit check & a basic DBS check.
Lyons Davidson is a national law firm providing legal services to businesses and individuals.
We pride ourselves on the level of service our experts offer. Our ability to deliver a consistent and high-quality service has allowed us to develop strong relationships with a number of business partners such as insurers, banks and membership organisations that rely on us to give their customers and members the help and advice they need.
