Job Overview
We are seeking a proactive and detail-oriented Sales Order Administrator to join our dynamic team. In this vital role, you will be the backbone of our sales operations, ensuring smooth processing of customer orders and maintaining accurate records. Your enthusiasm for organization and excellent communication skills will drive efficiency and customer satisfaction. This position offers an exciting opportunity to contribute to a fast-paced environment where your administrative expertise will make a real impact.
Responsibilities
- Process and manage sales orders accurately using CRM software, ensuring timely entry and updates
- Coordinate with sales teams, logistics, and customers to confirm order details and delivery schedules
- Maintain comprehensive records of all sales transactions, invoices, and order statuses
- Utilize Microsoft Excel and Microsoft Word to generate reports, track order progress, and prepare documentation
- Communicate effectively with customers via email and phone to address inquiries, provide updates, and resolve issues
- Support the sales team with administrative tasks such as data entry, filing, and scheduling meetings using Microsoft Outlook and PowerPoint
- Monitor order fulfillment processes to ensure deadlines are met and escalate any delays or discrepancies promptly
Experience
- Proven experience in sales administration or a similar administrative role involving order processing
- Strong computer literacy with proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Familiarity with CRM software systems for managing customer relationships and sales data
- Knowledge of Sage or similar accounting/ERP systems is advantageous
- Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment
- Outstanding communication skills in English, both written and verbal
- Demonstrated ability to handle multiple tasks efficiently while maintaining attention to detail
- Previous experience in customer service or IT support roles is a plus
Join us as a Sales Order Administrator and become an essential part of our team dedicated to delivering exceptional service through precise administration and seamless coordination. Your enthusiasm for organization combined with your technical skills will help us achieve our goals while providing you with valuable professional growth opportunities.
Pay: From £25,420.00 per year
Benefits:
Work Location: In person
