Job Description
Support Worker
Salary: £12.71 per hour (£19,827.60)
Working Hours: 20 to 30 hours per week
Service: Highlea Care Limited
Location: Shildon
We are currently recruiting for a Support Worker to join our team at Highlea Care, Shildon
Highlea Care Limited is part of National Care Group. Highlea Care is a well-established and trusted provider of supported living and outreach services for adults with learning disabilities, autism, mental health needs, and other complex support requirements.
At the heart of everything we do is a person-centred approach — we work closely with each individual to understand their goals, build on their strengths, and help them live confident ,independent, and fulfilling lives.
No day is the same and no individual we support is the same. Check out what a life is like as a support worker: https://youtu.be/B5BD5rwYp3E
About National Care Group
National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.
We Won Specialist Care Provider 2025! -National Care Group
Why chose National Care Group?
At National Care Group, you’re not just joining ajob—you're joining a mission: to empower people to live their best lives, withdignity, independence, and support every step of the way.
Here’s what’s in it for you:
- Paid, ongoing training with recognisedqualifications
- Clear career development pathways – wepromote from within
- A workplace that embraces diversity andinclusion
- Refer-a-Friend rewards – get rewardedfor bringing great people into our team
- Flexible financial support – withinstant access to earned pay via Stream
The Support Worker Role:
As a Support Worker, you'll play a key role in thelives of those you support. You’ll help people build confidence, developskills, and live fulfilling, independent lives. Every day is an opportunity tomake a positive impact.
You will:
- Provide personal care and supportingwith eating, medication, and routine
- Help plan and participate in funactivities, trips, and community events
- Encourage independence and celebratingevery milestone
- Assist with daily tasks like cooking,cleaning, and errands
- Build positive, trusting relationshipsthrough listening and open communication
- Support individuals to plan and achievetheir personal goals and ambition
About you:
If you're kind, dependable, and ready to make alasting difference in someone’s life, we’d love to hear from you.
- A caring, compassionate attitude
- Motivation to support others inreaching their goals
- Great listening and communicationskills
- Previous experience in care is welcomebut not essential — we’ll give you all the training and support you need tothrive.
Curious but not quite ready to apply?
No problem — feel free toreach out and have a quick chat with our team! We’re happy to answer questionsor give you a better sense of the role before you hit “submit.” Just drop us amessage at [email protected]
Don’t meet every single requirement? We invite you toapply anyway!
At National Care Group, we are dedicated to building adiverse, inclusive and authentic organisation. So, if you’re ready to embark ona journey where your potential outweighs your current skill set, we encourageyou to apply. You might have the right values and attitude we are looking for!
