At Skanska, we’re shaping the way we live, work and connect. As one of the world’s largest construction and development companies, we work together with customers, communities and partners to shape a better society.
You will be working in the Building Services OU based in 51 Moorgate in where we are responsible for delivering nationwide facilities management, including M&E support, cleaning, catering, and grounds maintenance, using technology for efficient planned and reactive services.
We are currently looking for a Business Support Administrator who will ensure that our delivery performance is in line with contract obligations and Building Services business processes.
As the Business Support Administrator, you will:
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Provide resilient support across sites, including cover for sickness and holidays, ensuring service delivery meets contractual performance standards.
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Maintain agreed KPIs and SLAs, ensuring best use of all resources to ensure targets are met while supporting sites and Contract Managers
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Supporting the Contract Managers and Helpdesk team in reviewing subcontractor quotations and RAMS (Risk Assessments and Method Statements).
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Responsible for managing the company’s quality procedures on sites
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Conduct regular quality checks of site logbooks and subcontractor works, serving as a support function for the contact for internal/external audits and compliance checks.
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Assist management in preparing reports for both client requirements and internal leadership teams.
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Support Contract Managers with pre- and post-audit activities, including closing actions, attending progress meetings, and identifying areas for improvement.
We are looking for:
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Ideally 5+ years’ experience delivering a Hard Services FM contract
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Experience of managing commercial sites or a portfolio of sites
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Management experience of service delivery in high profile offices
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Ability to communicate both verbally and in writing with all levels of staff and clients
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Ability to manage and prioritise a demanding and varying workload
What we offer:
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24/7 digital GP service for you and your family
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Financial wellbeing and employee assistance
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Professional development
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Enhanced family benefits (including maternity, paternity,dependants and parental bereavement leave)
Inclusion and Diversity
We thrive through embracing differences as we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it The Skanska Way.
Flexible working
Where possible, we offer a range of flexible working options, and we would be happy to discuss this at the application stage if this is something you’d like to explore.
Reasonable adjustments
We want you to feel confident and supported throughout every stage of our recruitment process. If you need any adjustments to help you during your application, please contact us at [email protected] or call 0330 105 2000 – Option 5 & 1.
Closing date
We encourage you to apply as early as possible, as the closing date may be subject to change.
If this role would be of interest, please click apply and join our team of 27,000 problem solvers and creative thinkers, where knowledge is our greatest creation. We share, listen and support your success – every step of the way.
