Overview
We are seeking a dynamic and experienced Operations Manager to oversee daily business activities and ensure the smooth functioning of our organisation. The ideal candidate will possess strong leadership qualities, excellent organisational skills, and a proven track record in management within the roofing industry. This role offers an exciting opportunity to lead a motivated team, optimise operational processes, and contribute to the overall success of our company. Applicants should be proactive, communicative, and capable of managing multiple priorities efficiently.
Responsibilities
- Lead and supervise daily operations across multiple departments, ensuring efficiency and high standards of service
- Manage and develop team members through coaching, mentoring, and performance evaluations
- Oversee sales strategies and merchandising initiatives to maximise revenue and customer satisfaction
- Coordinate with other departments to streamline processes and improve operational workflows
- Implement organisational policies and procedures in line with company objectives
- Monitor key performance indicators (KPIs) and prepare reports for senior management
- Foster a positive work environment that promotes teamwork, motivation, and professional growth
- Handle customer enquiries with professionalism using excellent phone etiquette
- Manage administrative tasks including scheduling, budgeting, and resource allocation
- Ensure compliance with health and safety regulations at all times
Skills
- Proven management experience with a focus on supervising teams
- Strong leadership qualities with the ability to motivate staff and drive performance improvements
- Excellent communication skills, both verbal and written, with an emphasis on clarity and professionalism
- Organisational skills that enable effective time management and prioritisation of tasks
- Experience in merchandising, sales management, and implementing organisational strategies
- Proficient in administrative functions such as reporting, scheduling, and record keeping
- Demonstrated ability to manage multiple projects simultaneously while maintaining attention to detail
- Strong interpersonal skills including phone etiquette and conflict resolution abilities
This role is ideal for a proactive leader eager to make a significant impact within our organisation. We welcome applications from individuals who are organised, communicative, and passionate about operational excellence.
Pay: £40,000.00-£60,000.00 per year
Benefits:
Work Location: In person
