We have a great opportunity available for a Property Manager to work in our fantastic Downend Branch in Bristol
The main purpose of the role is to ensure that Landlords and Tenants receive an effective, customer-focused property management service during their Tenancy. To support and deliver Andrews’ purpose and values every day, for each of us at Andrews and all of our customers. To take people to a better place.
About Us:
Andrews Property Group is a unique estate/letting agent in the UK owned by Andrews Charitable Trust. We’ve found millions their dream home whilst together raising over £10m to support over 180 charities.
We take pride in creating an exceptional business that makes a positive impact. We believe in doing things differently by combining business excellence with a commitment to social responsibility.
The successful Property Manager will be:
- Dealing with phone enquiries and ensuring regular communication with the landlord to ensure long-term relationships are formed
- Recording application details for both landlords and tenants
- Monitor repair requests and make sure these are dealt with quickly
- Chasing overdue rent
- Dealing with insurance claims
- Arrange when appropriate check-ins, check-outs, property inspections and inventories
- Monitor references
- And many other duties including legislations/law section within property management
- The successful candidate will be responsible for handling all aspects of the PM job description (maintenance and certificates, renewals and end of Tenancy)
The successful Property Manager will have the following skills:
- You thrive under pressure and will take pride in liaising with landlords, tenants and contractors to resolve both technical and practical issues and you can deliver impressive levels of customer service.
- Previous Estate Agency/Lettings experience and knowledge of the local area/property market would be desirable, but we consider candidates who with transferable skills and background in lettings
- Competence and experience in, and a ‘love’ for, making outbound sales/service calls, and securing resultant sales, would be strongly preferred. Being able to demonstrate a ‘track record’ in this area would strengthen any application.
- Candidates will have an obvious good respect for the process, and deliver excellent customer service.
- Strong administrative and IT skills
- The ability to work as part of a successful team
- Superb organization and communication skills
Please note - A driving license is essential in consideration for this role.
What is Offered to you:
In exchange for your commitment and flexibility, you will be offered a great opportunity to join a business that believes in nurturing your career, valuing your commitment and rewarding you with an attractive package that really does add up.
Our benefits package includes:
- Inspirational training and exciting career opportunities with strong internal progression rates
- Birthday Day Off
- Pension and Death in Service Benefit
- Employee Assistance Program
- Referral Program and Cycle to Work Scheme
- OTE on top of the basic salary
- Optional Health Care Plan
- A 5-day working week
Our Values:
- We treat every customer as our only customer: At Andrews, we believe in building successful long-term relationships with our customers. We do that by putting in the time and effort to understand all their needs and motivations.
- We value all our people: As one united team, we treat everyone with respect, prioritizing great two-way communication in every department. We honour our commitments and ensure we’re always looking out for each other.
- We are diverse and we are professional. Andrews is an equal opportunities employer, committed to creating a diverse and inclusive workplace. We value all our employees, encourage everyone to fulfil their full potential, and ensure a supportive and welcoming environment.
- We believe in giving back: As an estate agent owned by a charitable trust, we do all we can to support charities and social enterprises close to home and abroad. We take pride in our contributions to society and celebrate them alongside our business successes.
Don’t delay — apply today and start making a difference with Andrews Property Group!
Job Types: Full-time, Permanent
Pay: £25,300.00-£27,300.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Referral programme
- Sabbatical
Experience:
- Property management: 1 year (preferred)
Licence/Certification:
- Driving Licence and Own Transport (required)
Work Location: In person
