Who we are
Chance & Counters is a warm and vibrant place where people come together. We offer an extensive collection of board games to play, a carefully-crafted food and drinks menu, and a safe, inclusive atmosphere to enjoy them in.
Our mission is to deliver exceptional hospitality through the celebration of board games, creating a rewarding atmosphere and experience for customers and employees alike.
The job
We're looking for a vibrant and enthusiastic General Manager who will manage the venue on Cardiff High Street, working 37.5 hours a week - with a paid overtime scheme. The ideal candidate has experience in Senior Management positions within the hospitality industry. You will be comfortable setting the tone for the guest experience, maintaining operational discipline and team culture, whilst ensuring the venue runs safely, efficiently, profitably and consistently at all times.
The base salary starts at £32,500 pa. Tips range month to month but average around £3.00 per hour, meaning that you can expect to earn approximately £38,500 gross.
Chance & Counters is a young company and there are genuine opportunities to push on and progress too.
Please note that due to the service of alcohol at the site we cannot employ those who are aged under 18.
Who we employ
Our favourite Chance & Counters employee is someone that is:
- Curious about board games: Whether you're an expert or just starting, we value someone who wants to learn and share that enthusiasm with others.
- Friendly and approachable: You love interacting with people and making sure every guest feels at home, whether they're new to board games or seasoned players.
- Team players: You’re committed to working alongside others, supporting your teammates, and helping to create a positive atmosphere.
- Adaptable and proactive: In a dynamic environment like ours, being able to think on your feet and pitch in where needed is essential.
If this sounds like you and you would be excited to be part of a growing, vibrant business, we'd love to hear from you!
Commitment to diversity and inclusivity
Chance & Counters wants to welcome everyone from all walks of life around our gaming table. We are committed to providing a workplace free of discrimination and harassment of any kind, and encourage all staff to join us in creating an inclusive and happy environment for everyone to work in. We encourage applications from all candidates, including those that identify as neurodiverse.
Company perks
A few perks of the job:
- Paid company sick leave policy
- A free meal on every shift you work
- Generous staff discount on food, drink and board games
- Paid company bereavement leave policy
- Regular team nights out and an awesome, friendly bunch of people to work with
Hospitality Rewards
All staff receive free membership with Hospitality Rewards, featuring:
- 24/7 health and wellbeing support including counselling and access to an online GP
- Discounted membership at 3500+ gyms across the UK
- Exclusive industry perks at hundreds of local and national venues
- Free cashback card giving you money back on everyday shopping
- Discount shopping vouchers from 70+ brands, and high street discount codes
- Discounted cinema tickets with up to 55% off
Job Types: Full-time, Permanent
Pay: £32,500.00-£38,500.00 per year
Benefits:
- Casual dress
- Company events
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Sick pay
- Store discount
Work Location: In person
