HR People Manager – Zara Home & Oysho (Field-Based)
Field-based across stores
Full-time
What you’ll be doing
We’re looking for an experienced HR People Manager to support our Zara Home & Oysho stores across the UK & Ireland. This is a field-based role, working closely with store and regional teams to make sure our people strategy works in reality — on the shop floor, in day-to-day operations, and in how teams are supported.
You’ll balance commercial priorities with people needs, ensuring stores are resourced properly, compliant, and set up to perform.
Your responsibilities
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Managing hours budgets and rota strategies across your region to ensure the right coverage in stores
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Partnering with the Brand Director and Regional teams to align people planning with business needs
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Reviewing key people and productivity data, and turning it into clear, practical actions
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Leading Employee Relations cases, giving clear, fair and legally compliant guidance
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Ensuring Health & Safety and wellbeing standards are consistently delivered in stores
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Improving the onboarding experience so new starters feel prepared and supported
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Driving recruitment activity, focusing on quality, speed, and fit for retail roles
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Taking action to reduce turnover and absence, with realistic and workable solutions
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Supporting store teams with engagement and wellbeing initiatives that make a difference day-to-day
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Delivering training sessions and workshops for managers
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Building succession plans and developing talent across your region
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Ensuring fair and consistent pay practices within company guidelines
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Driving D&I practices in a practical, store-focused way
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Developing and supporting In-Store HR Advisors
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What we’re looking for
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Solid HR operational experience, ideally in retail or a multi-site environment
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Confident managing ER cases and employment law matters
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Experience working with payroll, HR systems, and admin processes
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Strong people management and influencing skills
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Comfortable working autonomously in a fast-paced, changing environment
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Able to manage priorities across multiple stores and stakeholders
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Commercial awareness — understanding how people decisions impact store performance
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Willingness to travel regularly
Desirable:
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CIPD qualification
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IOSH or Health & Safety knowledge
What this role is really like
This is a hands-on, field-based HR role. You’ll spend time in stores, working directly with managers and teams, supporting real situations as they happen.
You’ll need to be:
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Practical and solutions-focused
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Comfortable challenging when needed
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Organised and able to juggle multiple priorities
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Focused on making things work in-store, not just on paper
Why join us?
You’ll be part of a team where people decisions directly impact store performance and employee experience. Your work will be visible, relevant, and applied every day.
