Job Introduction
To support the Technologist and Technical Manager in maintaining and enhancing quality management standards across all areas of production on a day-to-day basis. To audit and check production systems and to ensure that the highest technical standards are achieved for all foods produced at Bighams.
Permanent - Flexible Shift patterns including Sunday working:
Monday – Sunday
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06:00 – 15:00
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07:00 – 16:00
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08:00 – 17:00
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14:00 – 23:00
Main Responsibilities
Key Aspects of Job:
Working in the areas listed below with the relevant supervisors, managers and line staff to ensure quality systems are understood, implemented consistently on a daily basis and developed over time
GENERAL TECHNICAL TASKS:
- Gather and prepare microbiological samples as per schedules, cook samples where necessary, complete swabs, water samples. Re-test where necessary
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Support completion of taste panels
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Follow up on reports on problematic raw materials/WIP ingredients/finished goods to ensure decisions are made and communicate timely.
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Carry out internal audits including GMP and fabrication audits
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Audit and file production paperwork. Score and communicate the quality of the paperwork to the production team
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Aid with customer complaint investigations
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Carry out equipment and calibration checks
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CCP verification and validation
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Complete and update data logging system
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Complete traceability audits when required
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Lead or support technical projects as required
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Support project work carried out on site
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Daily and weekly temperature checks
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Review existing and implement processes required to deliver required standards on site
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Support implementation, embedding and maintenance of QA approach
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Coaching and training team members
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Support Quality and QMS Technologist.
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Review and update key cards and associated technical documentation to ensure accuracy and compliance with current process/procedure.
PRODUCTION RELATED
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Support temperature monitoring checks when required
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Report results of paperwork audits, this includes non-conformance information, missing weight record data and over/under weights. Follow up any outstanding issues
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Monitor and audit adherence to Good Manufacture Practices throughout facilities
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Report any technical issues to Shift Manager’s and check that effective corrective action are taken
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Attend the daily Production meeting if required
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Ensure out of specification products are prevented from moving forward in production process by reporting unresolved technical issues
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Liaise with the day/night hygiene team regarding any cleaning/hygiene issues
RAW MATERIALS:
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Support monitoring of problematic ingredients
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Deal with rejections for technical issues by ensuring a non conformance form is filled in
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Log technical/quality issues in non-conformance log and communicate to suppliers
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Audit raw materials in stores
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Audit stock rotation procedure for incoming ingredients
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Liaise with quality department regarding quality attributes of raw ingredients
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Make routine acceptance/rejection decisions for raw materials and packaging.
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Ensure the hold and reject procedure is followed for non-conforming raw materials and packaging.
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Liaise with Supply Chain and Planning to arrange the return of rejected stock to suppliers.
SKILLS AND KNOWLEDGE REQUIRED:
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Knowledge of basic food hygiene
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Experience of working within a quality management system
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Good basis and understanding of PC use/IT (Microsoft office)
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Excellent communication skills – dealing with personnel on the factory floor
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Good attention to detail
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Ability to prioritise and delegate to complete tasks efficiently in a timely manner
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Flexibility and ability to work in a fast changing small company environment
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Available to work outside of normal hours and bank holidays if required
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Clear and concise written skills
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Experience in a QA or QC role preferable
The Ideal Candidate
Person Specification:
Experience:
- Experience of managing a quality management system
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Experience of writing and implementing existing and new quality management procedures, completing risk assessments and
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Experience of training and embedding new ways of working
Qualifications:
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Food Science or Technology Degree qualified (or similar)
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Food Safety and HACCP qualifications
Skills:
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Strong Interpersonal skills
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Computer literate, familiar with Microsoft office
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Analytical thinker, able to understand data and draw compelling business proposals
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Problem solving
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Presentation skills
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Influencing others.
Attribute:
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Composure
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Tenacity, Drive for results
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Confident, self-starter
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Pragmatic approach able to work effectively in cross functional teams
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Deliver objectives to timelines
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Keen time management skills
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Adaptable
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Team Player
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Passion for food
