Compliance Administrator – Sible Hedingham, Essex

Forest Homecare -
Sible Hedingham

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Job details

Permanent | Full-time
From £24,784 a year
4 hours ago

Benefits

Annual leave
Company pension

Qualifications

Customer service call handling
Inbound customer enquiry call handling
English
Quality assurance
Organisational skills
Care Certificate
Communication skills
Office experience

Full job description

Forest Homecare is recruiting a Compliance Administrator to join our Colchester team. Working from our Forest Homecare office in Sible Hedingham, Essex.

Your main duties will include:

Dealing with incoming telephone calls
Compliance support
Quality Assurance Questionnaires
Care Certificate completion for all new care staff
Ensuring correct completion of financial sheets
Supporting the area manager with office duties

Deal with medication issues and support carers with any queries

Completing care record audits and dealing with any issues that are found.

Completing medication audits and dealing with any discrepancies found.

Experience:

Office experience would be preferred but not essential as full training and support will be given with all aspects of computer systems used
You will have excellent organizational skills and effectively manage priorities, working well under pressure
You will have excellent communication and written skills
You will be able to deal sensitively and effectively with calls from service users, their representatives such as health and social care professionals and all other organisations.

What we can offer you:

28 days annual leave per annum including bank holidays.
Contributory pension scheme
Full induction Free DBS Check (if required)
Join a great team working for a highly respected organization.
Support & and encouragement to progress and reach your full potential within your chosen career.

Experience:

Care Management: 4 years (preferred)

Language:

English to a high professional standard (required)

Work Location:

In person – Sible Hedingham

Forest Homecare is positive about inclusion and welcomes applications from individuals who can meet the requirements of the job position and may wish to request flexible working or reasonable adjustments to support them.

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Your main duties will include:

Experience:

What we can offer you:

Experience:

Language:

Work Location:

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