Job Title: Service Supervisor:
Job Number: ABC13531
About the role:
Full time permanent posts available. This role includes weekend and evening working. 2 x 35.00 Vacancies based at the following locations - Coronation Court, Coronation Road, Peterculter, Aberdeen, AB14 0SL Craigielea Gardens, Craigton Road, Aberdeen, AB15 7XW
Throughout Aberdeen city you will lead and participate in the provision of a high standard of person centred care and support for service users in a range of accommodation settings, including their own homes. You will contribute to the organisation and development of the team and service to promote good outcomes for service users and their carers.
Job Family: Social & Community Services
Service Area/Team: BAC - ACHSCP
Location: Citywide
Key Outcomes and Task Examples:
The post holder will deliver the following outcomes:
- Ensure all needs are met -Assess, plan, and review service user requirements to identify person centred outcomes, ensuring physical, social and emotional needs are included.
- Promote Development - Assist in the development of services for the specific needs of service users
- Promote independence -Promote, maintain and maximise independent living skills of service users.
- Teamwork and communication with relevant parties -Work in partnership with family, carers, the Health and Social Care integrated team and any other agencies.
- Ensure staff are line managed accordingly - Provide supervision, mentoring or guidance for staff.
- Maintain H&S regulations - Ensure that all health and safety regulations are adhered to, including carrying out risk assessments, so that a safe and secure environment is provided.
- Monitor service needs - Report statistical information regarding service delivery
- Maintain compliance with legislation - Carrying out duties in accordance with relevant legislation, policies and procedures and national care standards and professional codes of practice
- Proactive development - Have a proactive approach to continuous professional development and participate in individual, team and service development.
Role Requirements:
Minimum Qualification(s) / Certificates / Memberships etc. required:
- Qualification required by SSSC SVQ 3 (no registration requirement for OTA staff)
- Protection of Vulnerable Groups Scheme Record (PVG) or willing to become a scheme member
- To have registered or undertaken registration with the SSSC where applicable
- PDA in supervision or willingness to work towards
As a minimum, demonstrate skills and experience in:
- The ability to promote dignity, respect, choice, independent living and work in an anti- discriminatory way
- The ability to assess, plan and review and maintain and develop clear and accurate records including risk assessments and support plans
- The ability to communicate effectively and work in partnership with service users, staff, carers, families and internal/external professionals to achieve improved outcomes for service users
- An ability to work as part of a team and provide leadership, supervision, guidance and support to other members of staff
- The ability to provide personal care to a range of people with support needs
- The ability to work proactively and with limited direct supervision, while at the same time recognising when matters need to be referred to a more senior manager
- The ability to work accurately with detailed information specifically around the management and administration of service users’ medication
- The ability to meet deadlines
- Basic IT skills including the use of smart phones and iPad’s/Microsoft word
- The ability to move and handle both people and objects in a safe manner
As a minimum, demonstrate an understanding of
- The Health and Care Sector and the principles of providing care and support
- Adult Support and Protection legislation
- Health and safety in the workplace
- Assessments, reviews and support planning
- Supervision Skills
- Organisational and Planning Skills
Demonstrate commitment to:
- Passion for delivering and a commitment to embedding excellent person-cantered care and support
- A caring and professional approach to work with a willingness to commit to your own professional development and the professional development of others Monitor service needs
- Report statistical information regarding service delivery Maintain compliance with legislation
- Carrying out duties in accordance with relevant legislation, policies and procedures and national care standards and professional codes of practice Proactive development
- Have a proactive approach to continuous professional development and participate in individual, team and service development
- A proactive solution focused approach to problem solving with a flexible approach to emerging or changing circumstances.
- Completion of Aberdeen City Council mandatory training courses and role specific training
Other requirements
- Work to a shift pattern as required including evening, nights and weekend working
- Work at alternative locations as required
- Adhere to SSSC codes of practice and relevant Legislation
- Lone work
- Travel to work locations in the city
- The post holder must have undertaken or be committed to undertaking the following mandatory training within a specified period:
- BAC Induction incorporating appropriate adult protection, people and object handling, customer care, food hygiene, infection control,
- Safe and legal training to Level 1 and Level 2 Role Specific
- Effective recording and reporting
- Effective communication
- Training and other development needs as appropriate
Core Behaviours -
The post holder needs to demonstrate the following behaviours:
- Creativity and innovation - Finding different ways of thinking and doing
- Motivating and Inspiring others - Supporting others to be the best they can be
- Empowering Others - Enabling people to develop and use their leadership capacity
- Self-Leadership - Recognising, exercising and improving your own leadership
- Vision - Positive plans for the way ahead
- Collaborating and influencing - Leading in partnership and taking others with you
Pay: £32,615.00-£36,637.00 per year
Work Location: In person