Hours: 30 hours week over 5 days, includes weekends
Contract: Part-time, permanent
Role Overview
We're looking for a friendly, enthusiastic and customer-focused Sales Assistant to join our Cookshop team. As part of one of our busiest and most inspiring departments, you'll help customers discover everything they need for their kitchen, from cookware and bakeware to kitchen gadgets, small electricals and gift ideas.
You'll provide outstanding customer service, create engaging product displays and ensure the department is always well presented, helping to deliver an exceptional shopping experience for every customer.
Key Responsibilities
Deliver exceptional customer service, offering knowledgeable advice and product recommendations.
Build strong relationships with customers, understanding their needs and helping them find the right products.
Maintain high standards of merchandising and presentation throughout the department.
Replenish stock and ensure shelves are fully stocked, tidy and accurately priced.
Process transactions accurately and efficiently through the till system.
Assist with stock deliveries, unpacking and organising products.
Support promotional events, seasonal displays and in-store campaigns.
Keep up to date with product knowledge, new ranges and current promotions.
Maintain a clean, safe and organised working environment in line with company procedures.
About You
We're looking for someone who:
Has a genuine passion for delivering outstanding customer service.
Is friendly, approachable and enjoys meeting new people.
Has an interest in cooking, baking or kitchen products (desirable but not essential).
Is confident recommending products and helping customers make informed decisions.
Is proactive, reliable and able to work independently as well as part of a team.
Has excellent communication skills.
Enjoys working in a busy retail environment and can prioritise tasks effectively.
Is flexible and willing to work weekends and additional hours during busy trading periods.
Previous retail experience is beneficial but not essential, as full training will be provided.
To apply: Send your CV and a brief covering letter outlining your experience and why you’re the right fit to [email protected]
Your CV may be shared internally for recruitment purposes.
