Location: Hybrid / Min. 3 days in the Office
Job Type: Full-Time, Permanent
Working Hours: Monday to Friday, 9:00am – 5:00pm (35 hours per week)
Salary: Competitive, dependent on experience
About the Company
Drummond Roofing Consultancy are a family owned professional roofing consultancy providing expert surveying, inspection, specification, project management, and technical advisory services to commercial and public sector clients across the UK & Ireland. We are looking for an organised and proactive Administrative Assistant to support our team and ensure the smooth running of our day-to-day operations.
Job Purpose
The Administrative Assistant will provide comprehensive administrative support to consultants and management, ensuring efficient office operations, excellent customer service, and accurate record keeping. The successful candidate will play a key role in coordinating projects, managing communications, and supporting the delivery of high-quality consultancy services.
Key Roles and ResponsibilitiesAdministration
- Provide general administrative support to the management & consultancy team.
- Answer telephone calls and respond to email enquiries professionally and promptly.
- Manage incoming and outgoing correspondence.
- Personal assistant duties to Company Director (triage emails & coordinate diary).
- Maintain organised electronic filing systems.
- Prepare reports, letters, quotations, and other business documents.
- Company wide communications.
- Assist with coordinating company events.
- Presentation and marketing packs (experience with Office PowerPoint / Google Slides).
- Assist in preparing documentation for audits and quality management systems.
- Assist consultants' calendar.
- Coordinate travel arrangements where required.
- Compiling and issuing Risk Assessment and Method Statements.
- Support health and safety administration, including maintaining training and certification records.
- Undertake any other reasonable duties appropriate to the role.
Office Management
- Order office / material / equipment supplies and maintain stock levels.
- Ensure office equipment is serviced and functioning correctly.
- Assist with the implementation of office procedures and administrative improvements.
Stakeholder Support
- Act as the first point of contact for general enquiries.
- Build positive relationships with clients, contractors, and suppliers through professional communication.
- Process enquiries and direct them to the appropriate team member.
- Assist with preparing reports and project documentation.
Financial Administration
- Raise invoices and purchase orders (experience with accountancy/client software).
- Process supplier invoices.
- Assist with expense claims and overtime / travel time.
- Liaise with external accountants when necessary.
Person Specification
Essential Skills and Experience
- Previous experience in an administrative or office support role.
- Excellent organisational and time management skills.
- Strong written and verbal communication skills.
- High level of accuracy and attention to detail.
- Proficient in Microsoft Office and/or Google Software.
- Ability to prioritise workload and work independently.
- Professional and friendly communication manner.
- Strong customer service skills.
- Ability to maintain confidentiality and handle sensitive information.
- Thrives in a dynamic and fast paced work environment with an adaptable approach.
Desirable
- Experience within the construction, roofing, surveying, or consultancy sector.
- Knowledge of document management systems.
- Experience using accounting software such as FreeAgent, Xero, Sage, or QuickBooks.
- Experience and understanding of AI software.
- Understanding of health and safety documentation within the construction industry.
- Understanding of marketing through social media platforms.
Personal Attributes
- Reliable and trustworthy.
- Positive, friendly & proactive attitude.
- Excellent problem-solving skills.
- Flexible and adaptable.
- Strong team player with the ability to work independently.
- Professional appearance and conduct.
- Willingness to learn and develop.
Benefits
- Competitive salary.
- Company pension scheme.
- Critical Illness & Life Insurance.
- Annual leave entitlement plus public holidays and your birthday.
- Opportunities for professional development and training.
- Supportive and friendly working environment with team and family events throughout the year.
- Performance based bonus.
- Career progression opportunities within a growing consultancy.
Work Location: In person
