Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
- Free Meals on Duty: Enjoy complimentary meals while at work.
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Uniform Provided: A professional uniform is supplied for all employees.
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Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
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Pension Scheme: Participation in The People’s Pension.
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Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
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Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
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Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities: Here's what your journey with us entails:
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Keeping the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
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Ensuring compliance with all housekeeping policies, standards and procedures.
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Establishing goals and objectives for all areas of responsibility.
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Directing staff to strive for continuous improvement in all areas of responsibility.
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Initiating and maintaining an effective inspection program including rooms; public areas; associates’ work and locker areas; storage areas; recreation areas; laundry areas; garage and grounds.
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Developing hotel general cleaning schedule and managing execution of work.
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Understanding and communicating to staff the operating and maintenance procedures of all departmental equipment.
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Supervising and approving the budgeting and ordering of guestroom and cleaning supplies.
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Being aware of hotel’s layout and facilities.
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Ensuring all rooms correspond with lists given, reporting any discrepancies immediately to Office Coordinator/ Front Desk/ Rooms Controller.
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Reporting any maintenance issues immediately.
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Complying with COSHH and Health and Safety Standards.
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Following the lost property procedures.
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Complying with Brand Standards when cleaning and getting each room ready for the guest arrival.
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Delivering an exceptionally high standard of five-star luxury lifestyle service for every guest interaction.
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Attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times.
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Carrying out other duties that may be required to ensure the overall hotel operation is properly maintained
Safety and Company Policies:
- Follow all company and safety and security policies and procedures.
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Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
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Complete safety training and certifications.
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Ensure uniform and personal appearance are clean and professional.
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Maintain confidentiality of proprietary information.
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Communicate with others using clear and professional language.
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Develop and maintain positive working relationships with others.
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Support the team to reach common goals.
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Listen and respond appropriately to the concerns of other employees.
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Ensure adherence to quality expectations and standards.
Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.
Preferred Qualifications:
- Related Work Experience: At least 1 year of related work experience, as a Housekeeping Supervisor
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
