Asset Data & Information Manager
Contract: Government
Location: Birmingham / open to candidates nationwide
Hours of work: 40
Contract Type: Permanent
The Asset Data & Information Manager is responsible for leading the governance, management, and continuous improvement of asset data within CMMS/CAFM systems.
The role ensures all asset information and system changes are controlled, compliant, risk-based, and fully auditable, maintaining the accuracy and integrity of the asset register across the organisation’s estate portfolio.
Location: Open to candidates nationwide. Hybrid role with regular travel to sites as required.
Job Description
Leading the Asset Data team, the role provides direction, technical expertise, and oversight to ensure effective delivery of asset data management activities.
The Asset Data & Information Manager develops reporting and dashboard solutions, drives data quality and assurance, and identifies opportunities for process improvement, automation, and operational efficiency to maximise asset lifecycle value and support business objectives.
Key Responsibilities
- Oversee the end-to-end asset change process, ensuring all documentation, approvals, and data updates meet governance standards.
- Lead and manage the Asset Data team, providing direction, technical expertise, and ensuring activities are completed accurately and efficiently.
- Maintain the accuracy and integrity of the asset register, ensuring it reflects the organisation’s estate portfolio.
- Manage asset and Planned Preventative Maintenance (PPM) data updates, including reconciliations and dependency checks to maintain data quality and consistency.
- Ensure compliance with asset data governance frameworks, maintaining robust controls, auditability, and data integrity across all asset-related changes.
- Develop and enhance reporting, dashboards, and management information to support decision-making and asset lifecycle value.
- Drive automation and continuous improvement initiatives, including the transition from manual asset change processes to digital self-service solutions.
- Collaborate with asset management stakeholders to improve data quality, strengthen governance, and support strategic asset objectives.
Professional and Personal Competencies/Qualifications
- Proven leadership experience within asset management or maintenance environments, with strong knowledge of PPM and asset data governance.
- Experience governing asset data changes within CMMS/CAFM/EAM systems, ensuring compliant and auditable delivery.
- Strong people management skills, with experience leading teams responsible for high-volume, structured data.
- Ability to maintain data accuracy, quality, and audit readiness through effective governance and controls.
- Strong stakeholder leadership skills, with the ability to influence technical, operational, and governance functions.
- Strategic and risk-aware approach, driving a quality-led continuous improvement culture.
- Experience developing reporting solutions, dashboards, and management information to support decision-making.
- Must hold a UK driving licence (car/car allowance provided).
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace
To find out more about what we do - https://www.uk.issworld.com/
Work Location: In person
