Bridgend County Care and Repair assists older people with disabilities to repair and adapt their homes.
You will be expected to possess a reasonable level of competency in complementary trade disciplines. These skills will be utilised regularly, as directed, to advance the organisation's objectives.
OVERALL RESPONSIBILITIES
- To provide support to the Agency’s Small Projects and Hospital to Home schemes to ensure an effective and efficient service to meet the housing needs of older people in the community.
- To assist in the effective delivery of the range of fast-track services operated by the Agency in partnership with the Local Authority, Cwm Taf Health Board and the Welsh Government.
KEY HSO TEAM LEADER DUTIES
LINE MANAGEMENT DUTIES:
- To ensure HSOs are fully compliant with all applicable policies & procedures as outlined in the HSO manual to ensure good practice in service delivery across schemes’ range of activities; and report any discrepancies to the Practical Services Manager.
- Co-ordinate van days [in addition to tools and equipment and PPE checks as outlined elsewhere here]: oversee van checks and the cleaning of vans etc.
To ensure all HSOs are fully compliant with the Agency’s GDPR and Safeguarding policies and practices.
- To undertake spot checks to assess HSO on site performance to ensure high standards of customer care, health & safety and quality of building work is maintained.
- To carry out technical audits on a quarterly basis of 10% determined schemes to ensure the quality of work undertaken by HSO’s and external contractors has been carried out to a good standard of workmanship
- To ensure staff are compliant with the Agency’s Attendance Management Policy
- To manage annual leave and flexi time requests from your team ensuring adequate staffing levels to meet business needs at all times.
STOCK CONTROL:
- Monitor stock levels at the yard and on vans and work closely with the Agency’s Finance Team/Agency Director/Practical Services Manager regarding the ordering of new stock.
- To provide regular stock reports including end of year reconciliation with the Agency's auditors.
- To ensure that stock is used effectively and there is adequate stock in place at all times.
- Allocate materials deliveries for each scheme and stack in compartmentalised areas at our premises.
- Ensure all receipts, delivery notes and invoices are submitted to the finance department in a timely manner.
HEALTH & SAFETY:
- To ensure Health and Safety matters are complied with and report any discrepancies to the Practical Services Manager.
- To attend meetings of the Agency’s H&S and other required groups and relay information and policies approved by the group to HSOs. To inform the group of HSO views and concerns and contribute to the group improving/developing policies and procedures.
- To undertake regular toolbox talks with HSOs and keep a log of topics discussed and an attendance register.
- Check PPE is in good working order and suitable for the type of works being carried out and report findings and recommendations for renewal/upgrades/new equipment/clothing to the. Keep a log of PPE issue to officers.
- To regularly assess risk and report any concerns to the Practical Services Manager.
- To carry out and review Risk Assessments in conjunction with the Practical Services Manager to mitigate risk to HSOs and members of the public.
LIAISON WITH EXTERNAL ORGANISATIONS
- To work in partnership with key organisations (i.e. Valleys to Coast, Bridgend County Borough Council etc.).
KEY PERFORMANCE INDICATORS
- To ensure HSOs are working to capacity in order to deliver value for money and deliver a timely service in accordance with service contracts with partner organisations.
- Ensure site audits are fulfilled on a quarterly basis.
- To ensure the contractual requirements of our partners and commissioned services are met.
OTHER RESPONSIBILITIES:
- To contribute to the development of a schedule of rates for the Small Projects and Hospital to Home services.
- To contribute to ensuring materials are good quality and the cost-effective purchasing of materials and equipment.
- To ensure the warehouse is kept clean and stock is easily accessible in an ordered system.
- Assess and cost schemes, where necessary, from private individual telephone enquiries, or scheme referrals from Occupational Therapists.
- Assist the Agency Director and/or Practical Services Manager in investigating complaints by clients and organisations.
- To carry out a formal “Tools Audit” at least monthly and keep a detailed account/register of all tools/equipment purchased and/or condemned.
- Check tools and equipment condition and report on renewal/upgrades/new tools required.
- To assist HSOs on site in complex works or when required.
GENERAL
- To contribute to the achievement of the Agency’s objectives in improving the overall service to clients by participating in working groups and project teams.
- To adhere to the Agency’s Equal Opportunities policy and procedures within own work and to generally support and promote the Agency’s Equal Opportunities Policy.
- To adhere to Health and Safety legislation and the Agency’s policies and procedures in relation to health and safety.
- To liaise effectively with people at all levels both internally and externally.
- To undertake any other duties requested by the Line Manager, which are consistent with the overall purpose of the post.
Note: No job description can cover every issue which may arise within the post at various times and the post holder is expected to carry out other duties from time to time which are broadly consistent with those of this document.
A DBS check will be carried out on the successful candidate.
We reserve the right to close the job role earlier than the specified closing date if sufficient applications have been received.
We are committed to equality of opportunity in all our work and welcome applications from all sections of the community. Please contact:
Name: Rhys Kendall
Position: Practical Services Manager
Tel: 01656 646755
Email: [email protected]
Job Type: Full-time
Pay: £34,542.00 per year
Benefits:
- Company pension
- On-site parking
Work Location: In person
