Outbound / Inbound Sales Consultant
Location: Brighton
Are you a confident communicator with a passion for helping customers? At OneFamily, we’re looking for an enthusiastic Outbound/Inbound Sales Consultant to be the voice of our brand.
You’ll speak with customers interested in our financial products, mainly through inbound calls, with some outbound opportunities. If you enjoy understanding customer needs and achieving sales success, we’d love to hear from you.
What you’ll be doing
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Handle inbound and outbound customer calls
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Understand customer needs and recommend suitable financial solutions
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Explain OneFamily products clearly
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Build rapport and provide excellent service
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Keep customer records accurate
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Meet and exceed sales targets
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Work collaboratively and uphold Consumer Duty
What you’ll bring
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Excellent communication skills
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Persuasion, negotiation, and active listening skills
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Resilience and a positive attitude
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Strong time management and adaptability
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A customer-first, team-focused approach
At OneFamily, our values guide everything we do. We are: Principled. Courageous. Effective.
OneFamily are an award-winning financial services company, providing products and services that help modern families thrive.
We believe that finance isn’t just personal. Every decision you make affects the people you care about most. That’s why we believe in creating products for modern families: the dual parents, the divorced, the single parents, the live-in grandma and the mate that your kid calls ‘Uncle’ - whatever family means to you.
HR: [email protected]
Head Office Phone: 0800 373010
Head Office: 16-17 West St, Brighton BN1 2RL
