Our values were shaped by our people and sit at the heart of everything we do — from how we work with each other to how we show up for our customers. We’re proud to create an environment where collaboration, authenticity and care drive both our success and yours.
We’re now looking for an Accounts Receivable Assistant to join our Finance team — someone who enjoys working with others, takes pride in accuracy, and wants to grow as part of a business that’s always moving forward.
In this role, you’ll play an important part in keeping the business running smoothly by ensuring customer payments are accurately processed and reconciled. Cash flow is the lifeblood of our business, and your work will help ensure everything flows as it should.
Working closely with a supportive and experienced team, you’ll build your knowledge, develop new skills and contribute to a function that’s key to our continued growth.
You’ll take ownership and pride in delivering accurate and timely work, including:
- Reconciling daily customer deposits received from a variety of payment methods;
- Retail
- Online / Phone
- V12 Finance
- Concession Partners
- Investigate and resolve reconciliation queries in a timely manner
- Making manual corrections in NetSuite to customer accounts where required
- Assist with processing customer refunds
- Assist with reconciling Outlet debtor accounts
- Assist with reconciling Showroom and Outlet cash control and petty cash / till float accounts
- Confidently liaise with colleagues from Sales and Retail teams
- Supporting the team with other tasks when required
- Ad hoc duties as needed, such as reports, queries, and reconciliations
We’re looking for someone who aligns with how we work as much as what you can do.
You’ll bring:
- Strong interpersonal skills, with excellent written and verbal communication
- A willingness to learn the role of financial assistant and be flexible in the work done
- Results driven, focused on delivery, always looking to add value to the role
- Tough, tenacious “can-do” mentality
- Prides themselves on attention to detail
- Ability to work effectively both independently and as part of a team
- Ability to work to deadlines whilst prioritising workload
- Positive outlook and behaviour
- Always represents The Cotswold Company in a professional and appropriate manner
- Happiest Together – You’ll work as part of a collaborative team, sharing knowledge and supporting each other to achieve a common goal
- Always Authentic – You’ll communicate clearly and honestly, taking accountability for your work and acting in the best interests of customers and colleagues
- Passion for Progress – You’ll continuously look for ways to improve processes, solve problems and grow your own capability
- Inspiring Others – Through your reliability and positive approach, you’ll build trust and confidence across the teams you work with
- Constantly Caring – You’ll take pride in delivering accurate work that supports both our customers and internal teams
We’re committed to helping our people thrive — professionally and personally:
- Hybrid working between home and our Norwich office
- Up to 33 days holiday (including bank holidays)
- Private healthcare and cash plan
- Generous product discounts
- Perkbox benefits platform
- Cycle to Work scheme
- Wellbeing support and resources
- Recognition, celebrations and a real sense of belonging
From our beginnings in the Cotswolds 25 years ago, we’ve grown into a business built on quality, creativity and care. We’re passionate about what we do, always evolving, and committed to creating great experiences for our customers and our people.
If you’re looking for a role where your work matters, your development is supported, and you feel part of something bigger — we’d love to hear from you.
