Join Aurora Wellbeing and Make a Real Difference
We have an exciting opportunity for a new Therapy Services Manager role to join
Aurora’s team to actively lead, manage and deliver invaluable services for people affected
by cancer and long-term conditions, before, during and after treatment.
Your leadership skills, compassionate nature and knowledge will be paramount when
leading and developing our programme of support.
Job
As Therapy Services Manager, you will:
- Manage a newly formed diverse team including family support, cancer and wellbeing coordinators, holistic therapist(s) and Heritage and Wellbeing Lead.
- Develop, lead and facilitate Aurora’s integrated programme of cancer support to people affected by cancer. This will include managing a range of wellbeing services and programmes.
- Responsible for developing and overseeing Aurora’s children and family therapy service including coordinating staff and volunteers.
- Driving the development of community-based programmes for the general public, to improve their wellbeing
- To liaise with colleagues internally and externally to ensure appropriate referrals are made efficiently and maximise local support organisations.
- Responsible for line managing, mentoring, developing the wellbeing service team and contracted staff. This includes induction, training, shadowing, disseminating information and being first point of contact.
- Represent Aurora at internal and external meetings.
- To work closely with the professional personalised care team within Primary Care and Secondary Care to maintain and develop links, in order to provide a unified, seamless personalised care pathway and service which safety nets all patients.
- Develop the environment and resources of the Aurora Centre to ensure that it’s a relaxed, welcoming, safe and non-clinical space. To promote and develop the Aurora community model. This will involve being responsible for ensuring that service users are made to feel welcome and valued as individuals, and that they feel that their concerns have been listened to and understood; creating relaxing conditions for and maintaining ongoing relationships with people accessing the centre.
Key Responsibilities Include:
- Actively seek out and scope innovation with the ability to translate into good practice.
- Lead new initiatives related to the wellbeing service
- Lead audit work relating to programme provision and user satisfaction and undertake evaluation and audit of own work as required.
- Responsible for ensuring health and wellbeing data capture is in line with contract requirements including: Children and Family Service, Exercise Classes, Dietitian Clinics, Wellbeing Workshops, Support Groups.
- To be an active member of the senior leadership team proactively engaging in strategic planning and service development across all 3 Aurora Centres.
- Work collaboratively and in sync with the range of other community services at Aurora to ensure maximum benefit to clients and encourage utilisation of all Aurora community services.
- Any other duties relevant to this role.
About You
We’re looking for someone with:
- A degree or equivalent qualification in health, social care, counselling or related field
- Proven experience in leading and managing multidisciplinary teams
- Experience of working with people affected by cancer or long-term conditions
- Experience in service development and innovation within a health or wellbeing setting
- Experience in managing volunteers and contracted staff
- Experience in partnership working with health, social care, and voluntary sector organisations
- Experience in evaluating services and using data to inform improvements
- Experience in safeguarding and triaging referrals
- Experience in delivering or overseeing therapeutic or psychosocial support services
- Strong understanding of the emotional, psychological and practical needs of people affected by cancer
- Excellent communication, interpersonal and active listening skills
- Ability to manage complex teams
- Strong organisational and time management skills
- Ability to lead audits, evaluations and service reporting
- Professional qualification
- Understanding of charity and health governance, funding and reporting requirements
- IT literacy and ability to use client record systems and data tools
- Compassionate, empathetic and person centred
- Strategic thinker with a proactive and innovative mindset
- Resilient and adaptable in a changing environment
- Passionate about improving health and wellbeing outcomes
- Collaborative and inclusive leadership style
The above duties and responsibilities are intended to represent current priorities and are not meant to be a conclusive list. The post holder may from time to time be asked to undertake other reasonable duties. Any changes will be made in discussion with the post holder in light of service needs.
Why Work With Us?
At Aurora, you’ll be part of a supportive, passionate team working together to improve the lives of local people. You'll have the opportunity to shape services, lead innovation, and work closely with the community in a role that truly makes a difference.
Pay: £32,000.00 per year
Benefits:
- Company pension
- On-site parking
Work Location: In person
