Customer Service / Administration Role
An exciting opportunity has arisen for a Customer Service / Administration position within our well-established, small business. We specialise in supplying water purification machines, primarily to the window cleaning industry.
Key Responsibilities:
- Responding to customer enquiries via phone and email (problem solving)
- Producing quotes and processing orders
- Payment handling
- Handling returns and refunds
- Sourcing courier quotes, tracking delayed or lost parcels, and processing claims when necessary
- Ordering stock
- Carrying out general administrative tasks
What We’re Looking For:
This role is ideal for an organised, self-motivated individual with a positive attitude. While previous experience is not essential, we are looking for someone who is eager to learn and dedicated to delivering excellent customer service. The right person woll be computer literate. Driving licence is proffered.
This role could be part time or full time depending on the candidate.
Job Types: Full-time, Part-time, Permanent, Apprenticeship
Benefits:
- Company pension
- Free parking
- On-site parking
Education:
- GCSE or equivalent (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
