JOB TITLE:
Trainee People Administrator
REPORTING TO:
Head of People
PURPOSE OF JOB:
As a People Administrator, you will play a vital role in supporting the People team and contributing to the smooth operation of people processes within our business. Reporting to the Head of People, you will provide administrative support across various people activities, contributing to the smooth running of processes and maintaining accurate records.
MAIN RESPONSIBILITIES & ACCOUNTABILITY:
· Manage the People team inbox, responding to queries and directing enquiries to the appropriate team member.
· Assist with the coordination of recruitment activities, including job postings, scheduling interviews and communicating with candidates.
· Support the onboarding of new starters, including preparing offer letters, contracts and induction materials.
· Support pre-employment checks, including right to work documentation and reference requests.
· Maintain and update HR databases, personnel files and employee records, ensuring information is accurate and handled confidentially
· Support employee lifecycle processes, including changes, internal moves and leavers.
· Prepare HR-related documents, including contract amendments, pay review letters and other correspondence as required.
· Support payroll processing by maintaining accurate employee data, inputting changes including absence and providing monthly updates to the Finance team.
· Assist in the administration of employee benefits programmes, including enrolment and updates to individual benefits records.
· Support managers with employee leave requests, including holiday, sick leave, and other absences, ensuring compliance with company policies and statutory regulations.
· Coordinate training activities, including booking training sessions, maintaining training records, and monitoring compliance with mandatory training requirements.
· Support managers by requesting and monitoring the completion of key documents, such as return-to-work forms and probation reviews.
· Provide general administrative support to the People team, including scheduling meetings, maintaining calendars, and handling phone and email inquiries.
· Actively develop knowledge of HR processes, systems and policies, seeking opportunities to learn and grow within the role.
· Demonstrates a strong interest in developing a career within HR and a willingness to undertake a Level 3 CIPD qualification.
· Committed to completing (or currently working towards) a Level 3 CIPD qualification to support ongoing professional development.
Working Hours - 9am to 5pm Monday to Friday (37.5 hours)
CORE BEHAVIOURS (What we look for in our staff)
· Acts with honesty and integrity
· Takes responsibility and accountability
· Works as a team player
· Takes responsibility for safety
· Demonstrates strong morals
· Builds positive working relationships with colleagues at all levels
· Demonstrates strong self-awareness
· Acts with curiosity
· Is open and embraces change
· Demonstrates a positive attitude
· Demonstrates a willingness to learn and develop within the role
· Shows attention to detail and accuracy in their work
· Communicates clearly and professionally, both verbally and in writing
· Approaches tasks with organisation and good time management
· Maintains confidentiality and effectively handles sensitive information
· Shows initiative and a proactive approach to supporting the team
Qualifications and experience
· An interest in developing a career in HR, with CIPD Level 3 desirable or a willingness to work towards
· Some experience in an administrative or customer-focused role
· An understanding of, or willingness to learn people-related activities such as recruitment, onboarding and employment law
· Comfortable using Microsoft Office (Word, Excel, PowerPoint) and open to learning HR systems and new technologies
· An interest in using modern technology, including AI, to support process improvement, communication and content creation, with a natural confidence in learning and applying new digital tools
· Strong organisational skills with good attention to detail and an ability to manage and prioritise tasks
· Clear and professional communication skills, with the ability to build positive relationships and handle information sensitively
· A proactive and flexible approach, with a willingness to learn, support others and contribute as part of a team
Lives within a reasonable commuting distance of the Malvern office (typically within 45 minutes) to support regular office attendance and team collaboration.
SPELLER METCALFE’S VALUES (How we work and what is important to us)
FAMILY
We encourage and support one another and enjoy sharing in our successes.
SAFETY
The health and wellbeing of everyone involved in any Speller Metcalfe project or activity is always our number one priority.
HONESTY
Working fairly and with integrity and respect for ourselves and others sits at the core of how we do business.
COLLABORATION
We embrace a united and non-adversarial approach to working with our clients and partners to achieve shared goals.
FORWARD-THINKING
We are passionate about discovering and encouraging innovative and better ways to do things.
SUSTAINABILITY
We act responsibly to protect and enhance the social, environmental and economic wellbeing of the world around us and to ensure a healthy, profitable and sustainable future for our business.
Pay: £25,000.00-£26,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- On-site parking
- Work from home
Application question(s):
- Please provide a preferred email address
Work Location: Hybrid remote in Malvern WR14 1GQ
