The closing date is 27th Jul 2026
/*generated inline style */
Job summary
Are you a motivated leader with a passion for creating safe, welcoming environments that make a real difference to patient care?
As a Facilities Team Leader, you will play a vital role in ensuring hospital wards and departments operate smoothly by leading catering, cleaning, laundry and portering services.
This is an opportunity to combine people management, operational leadership and customer-focused service delivery in a role where your work directly supports patients, colleagues and visitors every day. You'll lead a dedicated facilities team, drive high standards across multiple services, and help create an environment where exceptional care can thrive.
This is a varied and rewarding position where no two days are the same. You'll have the opportunity to influence service standards, support your team's development and make a meaningful contribution to the patient experience through the delivery of high-quality facilities services.
If you're an experienced supervisor or team leader with a background in facilities, catering, cleaning or hospitality services and you're looking for a role where your leadership can make a genuine impact, we'd love to hear from you.
/*generated inline style */
Main duties, tasks & skills required
You will take responsibility for the daily management of facilities operations, ensuring patients receive high-quality services while supporting clinical teams to provide outstanding care. From managing cleaning schedules and catering provision to overseeing laundry services and coordinating staff deployment, you will ensure every aspect of the service runs effectively and efficiently.
A key part of your role will be leading and developing your team. You'll provide guidance, coaching and support, conduct appraisals and one-to-one meetings, manage attendance, and help ensure colleagues have the skills and training they need to succeed. Your leadership will help create a positive culture focused on quality, professionalism and continuous improvement.
Working in partnership with Facilities Managers, matrons, ward managers and other stakeholders, you will help maintain compliance with health and safety regulations, infection prevention requirements, national cleaning standards and food safety guidelines. You will also carry out audits, monitor performance data and implement improvements that enhance service quality and patient experience.
The role requires excellent organisational and communication skills, as you'll regularly coordinate staffing, manage competing priorities, respond to operational issues and liaise with a wide range of internal and external partners. You'll use your initiative to make informed decisions, solve problems and ensure services remain responsive to changing demands.
/*generated inline style */
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
Flexible working options to help you balance work and life
NHS pension scheme for long-term financial security
Generous annual leave allowance to recharge and relax
A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
/*generated inline style */
Job description
Lead and coordinate the day-to-day delivery of cleaning, catering, laundry and portering services across hospital wards and departments.
Ensure high standards of cleanliness, food service, safety and housekeeping are consistently maintained.
Manage staff rotas, allocate daily workloads and arrange cover for sickness and annual leave.
Supervise, motivate and support a team of facilities staff, creating a positive and productive working environment.
Carry out audits, inspections and quality checks to ensure compliance with national standards and Trust requirements.
Work closely with matrons, ward managers, clinical teams and other departments to support patient care and service delivery.
Monitor stock levels, equipment and resources, ensuring services operate efficiently and within budget.
Support recruitment, induction, training, performance management and staff development activities.
Respond to operational challenges, prioritise workloads and resolve issues quickly and effectively.
Oversee contractors working on site and ensure agreed standards and service levels are achieved.
/*generated inline style */
Person specification
/*generated inline style */
Qualifications
/*generated inline style */
Essential
Vocational Level 3 qualification appropriate to the post, or working towards within agreed timescale
Level 3 Award in Food Safety in Catering, or completed within agreed timescale
/*generated inline style */
Experience
/*generated inline style */
Essential
Experience of working with multi-disciplinary teams and external agencies
Evidence of previous team management experience
A proven employment history in cleaning and or catering
Evidence of self-development and/or training in administration and/or office practice including update training of software applications
/*generated inline style */
Additional Criteria
/*generated inline style */
Essential
Access to own private transport with appropriate business insurance
/*generated inline style */
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
/*generated inline style */
For help with your application, contact:
Tracy Jardine
[email protected]
01278454131
/*generated inline style */
Pay scheme
Agenda for Change
/*generated inline style */
Band
Band 4
/*generated inline style */
Salary
/*generated inline style */
£28392.00 to £31157.00 Yearly
/*generated inline style */
Contract
Permanent
/*generated inline style */
Working pattern
Full-Time
/*generated inline style */
Reference number
184-OL-GR-5218
/*generated inline style */
Job locations
Broadway House
Broadway Park
Bridgwater
Somerset
TA6 5LX
/*generated inline style */
