“Be the person who changes a young person’s story.”
WHO WE ARE
Bright Future Residences is launching a brand‑new service in Cardiff CF23, supporting young people aged 16+ as they move toward independence.
We don’t call our staff “Support Workers”.
We call them Mentors — because this role is about guiding, supporting, empowering, and believing in young people during some of the most important years of their lives.
If you want a role with meaning, purpose, and real impact… this is it.
THE ROLE
As a Mentor, you will:
Build positive, trusting relationships with young people
Support them to develop independence (budgeting, cooking, travel, routines)
Encourage education, employment & daily structure
Promote emotional wellbeing through trauma‑informed practice
Role‑model healthy boundaries, communication and problem‑solving
Support safe online behaviour and awareness (CSE/Digital Safety)
Work as part of a committed team that truly values your input
Help young people feel safe, understood, and capable
No two days are the same — but every day matters.
PAY & HOURS
£13.50 – £14.50 per hour (clear progression from inexperienced → experienced)
£65 per sleep‑in
Predictable rota patterns
Flexible availability considered
Overtime available
FULL BENEFITS PACKAGE
Core Benefits
Paid induction & full training
Safeguarding Training
Trauma‑Informed Practice
PACE
Digital Safety & CSE Awareness
Funded Qualifications
Blue Light Card
Wellbeing and regular reflective supervision
Paid shadow shifts
Operational Benefits
Free DBS
ID badge
Travel reimbursement for community support
Clear pathways to Senior Mentor and Deputy Manager roles
We want to invest in you, so you can invest in them.
WHO WE’RE LOOKING FOR
Someone who is:
Compassionate, calm, and resilient
Able to connect with teenagers in a respectful and non‑judgemental way
Trauma‑informed (or willing to learn)
Patient and emotionally intelligent
Confident working independently
Passionate about helping young people shape their own future
No specific qualifications required — attitude, values and consistency matter most.
REQUIREMENTS
Right to work in the UK
Willing to complete enhanced DBS (paid by us)
Able to work within a rota including sleeps
WHY JOIN BRIGHT FUTURE RESIDENCES?
Because young people deserve adults who don’t give up on them.
Because staff deserve leaders who support and develop them.
Because YOU deserve a workplace where you can thrive.
We are building a service rooted in:
✨ Relationship
✨ Respect
✨ Safety
✨ Growth
✨ Independence
If this sounds like you — we’d love to meet you.
Pay: £13.50-£14.50 per hour
Benefits:
- Casual dress
- Employee mentoring programme
Work Location: In person
