Location: Glasgow (with occasional travel to client sites across Central Scotland)
Salary: £28,000–£30,000 per annum
Hours: Full-time, Monday–Friday (37.5 hours per week) with occasional paid overtime
Join a growing commercial cleaning company with genuine opportunities for progression.
Lucid Cleaning is a fast-growing commercial cleaning company based in Glasgow, providing cleaning services across Central Scotland. We work with a wide range of commercial clients, including offices, construction sites, end of tenancy properties and domestic customers, and we're looking for an organised, proactive Operations Coordinator to become a key part of our team.
This is an exciting opportunity for someone who enjoys working in a fast-paced environment, thrives on organisation and problem-solving, and wants to develop into an Operations Manager. We are looking to promote the successful candidate into an Operations Manager position within approximately 12 months as the business continues to grow.
The Role
Working closely with the company directors, you will help oversee the day-to-day running of our commercial and end of tenancy operations, ensuring both clients and staff receive an excellent service.
Key Responsibilities
- Managing daily cleaning rotas and staff schedules
- Coordinating staff cover for holidays and absences
- Responding to client and staff emails
- Acting as the main point of contact for our cleaning teams
- Assisting with the setup of new commercial contracts and sites
- Ensuring company systems and procedures are followed
- Monitoring client feedback and arranging follow-up actions where required
- Supporting recruitment and onboarding of new cleaning staff
- Liaising with directors regarding operational issues and improvements
- Assisting with stock, equipment and supply coordination
About You
We're looking for someone who is:
- Highly organised with excellent attention to detail
- Calm under pressure and able to prioritise a busy workload
- A confident communicator with excellent customer service skills
- A natural problem solver who enjoys finding solutions
- Comfortable using technology and learning new systems
- Positive, reliable and proactive
- Able to work independently while also being part of a close-knit team
Experience
Ideally you'll have experience in one or more of the following:
- Operations or office coordination
- Scheduling or workforce planning
- Facilities management
- Cleaning or service industries
- Customer service or administration
Previous experience in the cleaning industry would be beneficial but is not essential.
What We Offer
- Salary of £28,000–£30,000
- 28 days holiday (including public holidays)
- Pension scheme
- Mileage reimbursement for business travel
- Ongoing training and support
- Genuine career progression
- Opportunity to be promoted to Operations Manager within approximately 12 months
- A supportive, friendly working environment where your ideas and input are valued
- The chance to play a key role in the growth of an ambitious, family-run business
If you're looking for a role where you can make a real difference, grow your career and help shape the future of a rapidly expanding company, we'd love to hear from you.
Pay: £28,000.00-£30,000.00 per year
Benefits:
- Free or subsidised travel
- On-site parking
Work Location: In person
