Customer Advisor
Motion One | Leeds City Centre
Full-Time | Monday–Friday | Optional Weekend Overtime Available
Salary: Competitive base pay + performance incentives
Are you a people person who enjoys building relationships, delivering exceptional customer experiences, and working in a fast-paced environment?
At Motion One, we're passionate about creating meaningful connections between brands and their customers. Working with a diverse portfolio of clients across multiple industries, we help businesses grow by delivering personalised, face-to-face customer experiences that leave a lasting impression.
Due to continued expansion, we're looking for ambitious and customer-focused individuals to join our Leeds team as Customer Advisors.
Whether you're an experienced customer service professional or looking to kick-start your career in a dynamic environment, this role offers full training, ongoing support, and genuine opportunities for progression.
About the Role
As a Customer Advisor, you'll play a key role in representing our clients and enhancing the customer experience through engaging, in-person interactions.
You'll work directly with customers to understand their needs, provide information about products and services, answer questions, and recommend suitable solutions. You'll be responsible for creating positive customer experiences while helping our clients increase brand awareness and customer engagement.
No two days are the same. You'll work across a variety of campaigns and environments, ensuring each customer interaction is informative, professional, and memorable.
Key Responsibilities
- Represent our clients professionally and maintain exceptional brand standards
- Engage with customers face-to-face to provide information on products, services, and promotions
- Build rapport and establish strong customer relationships
- Understand customer needs and deliver tailored recommendations
- Identify opportunities to introduce additional products and services where appropriate
- Deliver a positive and memorable customer experience at every interaction
- Accurately communicate campaign messaging and promotional information
- Collaborate with colleagues to achieve individual and team objectives
- Stay informed about client products, services, and industry developments
What We're Looking For
We're looking for individuals who are:
- Confident, approachable, and enthusiastic
- Excellent communicators with strong interpersonal skills
- Customer-focused with a genuine passion for helping people
- Self-motivated and goal-oriented
- Professional, reliable, and eager to learn
- Comfortable working in a fast-paced, people-focused environment
- Able to work effectively both independently and as part of a team
Previous experience in customer service, retail, hospitality, events, promotions, or other customer-facing roles is advantageous but not essential, as full training will be provided.
What You'll Receive
- Comprehensive onboarding and ongoing product training
- Dedicated mentoring and coaching from experienced team members
- Clear progression opportunities based on performance and development
- Competitive base pay with additional performance-based incentives
- Weekly pay
- Optional weekend overtime with enhanced pay rates
- A supportive, energetic, and collaborative team culture
- Regular team events and recognition programmes
- Leeds City Centre location with excellent public transport links
This is a full-time position, working Monday to Friday. Optional weekend overtime is available for those seeking additional earning opportunities.
Please note: This is a customer-facing role that involves representing our clients through face-to-face interactions. Applicants must be able to commute to Leeds City Centre on a daily basis.
If you're looking for a role where you can develop valuable transferable skills, work with great people, and build a long-term career, we'd love to hear from you.
Apply now to start your journey with Motion One.
Pay: £26,500.00-£28,000.00 per year
Benefits:
Work Location: In person
